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Signavio Live Series: Repurposing Process for a Dynamic Digital Age with BBC

In this Signavio Live 2019 recording, you will hear first-hand how the world's oldest national broadcasting organization, the BBC, used Business Process Management as the foundation to improve and enhance process excellence.
Recorded Jan 6 2020 48 mins
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Presented by
Sarah Bullen & Sandra Sheppard, Operational Excellence Leads, BBC
Presentation preview: Signavio Live Series: Repurposing Process for a Dynamic Digital Age with BBC

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  • Process Mining Webinar: Safeguarding Transformations with Process Management May 4 2020 5:00 pm UTC 45 mins
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    Process mining is a vital part of understanding what makes a business ‘tick’. Discovering the best processes that can be shared across an organization, or identifying the bottlenecks and inefficiencies that are hurting your bottom line are the first step in continuous improvement.

    Join Signavio where we discuss how digital transformations, especially in the context of RPA and the new generation of ERPs, can be extremely risky endeavors when processes are left out of the equation. Join this webinar to hear insights, and a real case study on how a combination of process management and process mining has helped organizations to accelerate ROI and safeguard budgets and timelines.
  • Automating and Accelerating Operating Model Change to Transform Business Apr 21 2020 3:00 pm UTC 45 mins
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  • Robotic Process Automation: Powerful Solution or Dangerous Illusion? Recorded: Apr 2 2020 47 mins
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    Value-driven Robotic Process Automation proposes an approach focusing on the right sub-processes to automate and improve business processes. We will discuss how, within the end-to-end process context, you can sustain your new-found results through appropriate governance and hybrid workforce management.
  • Automating and Accelerating Operating Model Change to Transform Business Recorded: Mar 31 2020 46 mins
    Chris Collins
    This webinar will focus on how to use organizational learning and tools to ensure the safety and success of your business transformation projects.
  • Process Mining Webinar: Safeguarding Transformations with Process Management Recorded: Mar 31 2020 46 mins
    Signavio
    Process mining is a vital part of understanding what makes a business ‘tick’. Discovering the best processes that can be shared across an organization, or identifying the bottlenecks and inefficiencies that are hurting your bottom line are the first step in continuous improvement.

    Join Signavio where we discuss how digital transformations, especially in the context of RPA and the new generation of ERPs, can be extremely risky endeavors when processes are left out of the equation. Join this webinar to hear insights, and a real case study on how a combination of process management and process mining has helped organizations to accelerate ROI and safeguard budgets and timelines.
  • Focus on Insurance Processes: Product Innovation While Managing Risk and Cost Recorded: Mar 26 2020 58 mins
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    With customer churn rates approaching 25% in some insurance sectors, insurers are attempting to increase customer retention by offering innovative products that better address today’s market. The ability to create and support innovative products has become a top-level goal for many insurance company executives, and requires agile and automated end-to-end processes for a personalized customer journey.
  • Robotic Process Automation: Powerful Solution or Dangerous Illusion? Recorded: Mar 19 2020 48 mins
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    Value-driven Robotic Process Automation proposes an approach focusing on the right sub-processes to automate and improve business processes. We will discuss how, within the end-to-end process context, you can sustain your new-found results through appropriate governance and hybrid workforce management.
  • Focus on Insurance Processes: Product Innovation While Managing Risk and Cost Recorded: Mar 10 2020 59 mins
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    With customer churn rates approaching 25% in some insurance sectors, insurers are attempting to increase customer retention by offering innovative products that better address today’s market. The ability to create and support innovative products has become a top-level goal for many insurance company executives, and requires agile and automated end-to-end processes for a personalized customer journey.
  • Focus on Banking Processes: Improve Revenue, Costs and Compliance Recorded: Feb 25 2020 51 mins
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    Today’s retail banks face more challenges than ever before: in addition to competing with each other, they are competing with fintech startups that provide alternatives to traditional banking products and methods. The concerns in the executive suite continue to focus on revenue, costs and compliance, but those top-level goals are more than just numbers. Revenue is tied closely to customer satisfaction and wallet share, with today’s customers expecting personalized banking products and modern omnichannel experiences.
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    As the desire for digital transformation grows, and customer expectations continue to rapidly evolve, firms are being pushed toward a need for change. Discover how Deloitte uses Signavio to help its clients keep pace.
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  • ITSM In The Age of Digital Transformation Recorded: Feb 4 2020 55 mins
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    Although originally rooted in the concept of IT helpdesks, ITSM has expanded to often encompass the serving of external customers, as well as the internal users within an organization. As products and services become more technically focused the demands and challenges faced by those in ITSM have grown considerably. Being a process centric discipline, it is sometimes too easy to continually think of process improvements and be fooled by artificially constructed KPIs.

    In this webinar we will present an alternative way of considering how best to serve people, using technology to aid tracing where work is being created, and how better to measure success.

    Specifically, we will cover:

    •Using Journey Modeling to Identify What is Really Going On.
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    •How to Rethink KPIs and Drive Greater Satisfaction.
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  • Design-led BPM with Prof. Michael Rosemann Recorded: Jan 30 2020 40 mins
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    Listen to world-renowned expert, Professor Michael Rosemann as he discusses Design-led Business Process Management as a way to combine Design Thinking and BPM with the aim of developing contemporary, customer-centric business processes.
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    With over a century of business innovation behind its success, join us for rare insights into how business and digital transformation at this iconic institution has helped it remain a global leader in the insurance, investment, and financial space.
  • Signavio Live Series: Repurposing Process for a Dynamic Digital Age with BBC Recorded: Jan 6 2020 48 mins
    Sarah Bullen & Sandra Sheppard, Operational Excellence Leads, BBC
    In this Signavio Live 2019 recording, you will hear first-hand how the world's oldest national broadcasting organization, the BBC, used Business Process Management as the foundation to improve and enhance process excellence.
  • RPA 2020 & Beyond (Part 2) Recorded: Dec 27 2019 57 mins
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    Did you know that 40% of large enterprises will have adopted Robotic Process Automation (RPA) software by 2020? But only 3% of companies have managed to scale RPA to 50 robots or more. This webinar discusses implementing scalable enterprise RPA in Part 2 of this webinar series.
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    Watch this webinar to learn how process mining helps you uncover and investigate sources of inefficiency, align your transformation objectives and
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Webinars and expert interviews for process improvement professionals.
Join leaders in the world of business transformation on the Signavio Webinar Channel. You can expect webinars, interviews, and explainer videos across all things "Process." As the leading vendor in the industry, Signavio brings together customers, partners, and third-party experts to discuss the hot button issues affecting today's transformation initiatives. From Process Intelligence to RPA to Customer Journeys and more, learn from the best with these on-demand and live offerings.

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  • Title: Signavio Live Series: Repurposing Process for a Dynamic Digital Age with BBC
  • Live at: Jan 6 2020 11:35 am
  • Presented by: Sarah Bullen & Sandra Sheppard, Operational Excellence Leads, BBC
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