End-to-End Process Engineering: Why reporting is an important instrument

Presented by

Coca-Cola European Partners

About this talk

When three companies that are striving for the same goal merge with 24,000 employees and across 13 countries, the need for transparent, up-to-date reporting is essential. This improved operational visibility and understanding improves company decision-making and helps drive collaborative communication between teams. Today, we want to share the ‘how’, ‘what’, ‘when’ and the ‘why’ of measuring our goals towards excellent customer service! In this webinar you'll learn: -How to analyse, report and share with the Business / Users the areas they can improve in their daily work on processes? -Where & What measurements can be used to best drive business value? -Why should we improve communication to improve excellent customer service?
Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (87)
Subscribers (1298)
Join leaders in the world of business transformation on the Signavio Webinar Channel. You can expect webinars, interviews, and explainer videos across all things "Process." As the leading vendor in the industry, Signavio brings together customers, partners, and third-party experts to discuss the hot button issues affecting today's transformation initiatives. From Process Intelligence to RPA to Customer Journeys and more, learn from the best with these on-demand and live offerings.