The Role of CIAM in Digitally Transforming Customer Experiences
Presented by
Bryan Glick - Editor in chief, Computer Weekly and Max Faun - Head of EMEA Consulting at Okta, Inc.
About this talk
Can Customer Identity and Access Management (CIAM) improve online customer experiences? Computer Weekly’s Bryan Glick quizzes Max Faun from Okta.
•How organisations are unintentionally creating poor customer experiences online
•Why data silos and disjointed experiences could be killing your profits
•How you can accelerate your organisation’s CX transformation