Name: Customer Identity Workflows in Practice with Bain & Company
Start: 2021-05-18T09:00:00Z
End: 2021-05-18T09:00:39.000Z
Location: BrightTALK

The most complete access management platform for your workforce and customers, securing all your critical resources from cloud to ground.

As cyber threats rise and remote working becomes more widely established, companies are accelerating their Zero Trust security projects to protect their systems, data and people.

To find out how far advanced their Zero Trust strategies are, Okta interviewed 700 decision-makers in Europe and around the world to find out the extent of their identity maturity, the Zero Trust initiatives they’re adopting next, and how Zero Trust is helping to secure their remote and hybrid workforce.

Listen to Okta’s Ian Lowe discuss key findings from the report and how organisations should best approach their Zero Trust strategy.

The State of Zero Trust Security

There is no one-size-fits-all solution for resiliency in the modern decentralized workplace. While some organizations may see this as a crisis, others have taken it as a challenge.

Leading companies are experimenting outside of the traditional processes for building a resilient workplace, instead forging paths towards inside-out security that supports today’s flexible, cloud-based work environment.

Tune in to this webinar, hosted by lead analyst of IDC European Future of Work Angela Salmeron, for a close analysis of how leading companies are building resilient work environments, and the challenges they're facing in implementing secure practices at every level of their organizations.

Building a resilient workplace of the future

If your business has goals that center around security and data privacy, D&I, workforce development, and helping with local communities, then an Environmental, Social, and Governance (ESG) strategy could be just what you need.

In this presentation, you will hear about each pillar of this strategy, and you will receive insights on exactly how to achieve your ESG goals and what it takes to achieve them step by step.

Whether it’s investing in renewable electricity, reducing power consumption, or building trust with your customers by truly living and working according to your company values

Embracing ESG Goals Through Hybrid Working

Digital technology solutions can pave the way for smooth and efficient customer experiences, but they can appear much better on paper than they are in reality.

Learn how understanding your customer’s perspective can be the key to unlocking service success in this expert discussion with a top IT architect.

Customer perspective

IAM is often thought of as only a means of authentication or verification. Today’s organizations are moving past this way of thinking and are beginning to treat Identity as a key component to the nature of digital business.

This webcast focuses on the important role identity management plays in building trust between and organization and their customers. Okta’s Eugenio Pace talks through his views on identity, why it is important, and why it is critical to the future of digital business.

Catch the full webcast to learn more about the growing importance of Identity management.

The Future of Trust is Identity-First

The world is no stranger to humanitarian issues. However, there are many organizations out there ready to help. In this video, you will hear how the Norwegian Refugee Council and its thousands of employees in over 30 countries are doing just that.

Whether it is economic development or helping out with the crisis in Ukraine and nearby Poland, they cannot achieve their goals of helping people without the right cybersecurity in place for their organization.

Watch more to learn about the great work they are doing and how they protect themselves digitally in an unstable world.

Customer Perspective

We traded emotions for push notifications and friends for followers,” warns identity advocate and investor Bianca Lopes. People’s concerns about the curated versions of themselves have trumped their concerns about who they really are, resulting in a troubling, messy state of the identity system.

Lopes breaks down the 4 ways this state of affairs came to be. Watch this video to learn about the internal changes for which Lopes advocates to rectify the identity system.

The Future Of Privacy

The Shift from Tool to Strategic - Identity's Place in the Modern Security Stack

People have traditionally viewed sustainability initiatives as being inherently opposed to business growth. However, today organizations are realizing that these initiatives, specifically environment, social, and governance (ESG) initiatives, can be seen as potential avenues for success.

In this webcast, Anthesis’s Charlotte Challis provides a succinct introduction to ESG, and talks through the different ways in which organizations can leverage ESG initiatives to grow their business while at the same time contributing to a more sustainable world.

Watch the full webcast to learn more about the principles of ESG and see what your business can gain by becoming more sustainable.

Why ESG is a Business Imperative

What do customers want? Lead analyst at KuppingerCole Paul Fisher urges organizations to confront this question before developing technology. Customer first, technology second—this approach not only avoids friction, but also facilitates and secures customers.

In his presentation for Forum22 Europe, Fisher examines customer and business expectations, customer journeys, and approaches to customer experiences.

Access the video for Fisher’s guidelines for successful customer experiences, which he demonstrates through a personal example.

The Future of Customer Experience

The rapid switch the hybrid and remote work has forced the issue of digital transformation, rapidly accelerating the rate at which companies adopt a fully digital architecture.

In this fireside chat webcast, Okta SVP Jon Addison and Generali CIO and head of IT Yanna Winter talk about the role that identity plays in the digital transformation journey.

Tune in to the full webcast and discover what industry experts have to say about the importance of digital transformation.

Fireside chat Future of Identity and Trust

Today’s customers are accustomed to an extremely streamlined and efficient interface. Because of this, many organizations believe they must sacrifice their security capabilities to satisfy customer’s needs.

In this webcast, Okta VP Kalpana Singh gives a talk on the misconception that security and user experience are inherently opposed to one another, and that improvements to one must come at the detriment of the other. Singh speaks as to how modern technology has removed the limitations that presented security, privacy, and user experience as mutually exclusive.

Watch the full webcast to see how you can improve your organization’s user experience without hindering security.

Security vs User Experience - A false choice

In recent years, the sophistication of account takeover attacks has significantly increased. Account fraud can take many forms, but identity and the technology that supports identity is at the heart of how organisations protect their customers and data from having their accounts taken over from malicious third parties. To strengthen cyber resilience, organisations should look at how they can reduce the attack surface, increase monitoring and explore possibilities of moving beyond the password.

Identity made easy with account takeover protection

Outdated approaches to identity and access management do not support smooth digital experiences. Today’s customers expect convenient access to digital services while being protected against personal data breaches. For that reason, companies are adopting strong customer authentication solutions to ensure that their customers and business are protected.

Identity made easy with stronger customer authentication

Working remotely has broken down a lot of traditional security perimeter approach that organisations have taken to having people access their corporate networks. With a massive increase in cyber-attacks, organisations are accelerating their transition to a Zero Trust Model to prevent unauthorised access and ensure that all users are continuously verified. Identity is the starting and foundational point for security, thus it plays a significant role in accelerating Zero Trust security adoption.

Identity made easy with Zero Trust Security

Rapid growth of pandemic-induced remote working has been a big driver for identity and IT modernisation. To keep up with the speed of digitalization, it’s important for organisations to move to newer technologies where possible. Using assessment tools like maturity model can help to identify what would be the next step in their modernisation journey. Modern identity solution allows companies to deliver an amazing user experience, ensure the right level of security, prove audit for compliance and last but not least it helps to measure their environmental impact.

Identity made easy with IT modernisation

As cybersecurity and IT landscapes continue to expand, keeping up with increasingly stringent data privacy and compliance regulations can be a major challenge - particularly in Europe. 
 
Among the hurdles cybersecurity and IT leaders need to overcome is the often confusing information surrounding the myriad decisions they need to make on their journey to compliance maturity. From exactly which new technologies to adopt, to which strategies enable both flexibility AND security, building the right roadmap to compliance success can be a complex and fraught journey.
 
In this webinar, Jack Poller, Senior Analyst at ESG and Ian Lowe, Head of Industry Solutions at Okta are here to help. Together, they’ll be diving deeper into the European compliance landscape and will be sharing essential insights and considerations for success.
 
Join them to learn:
- What the European compliance environment looks like today and how it’s changed over the last few years
- How automation is impacting the delivery of compliance initiatives 
- Why it’s essential that a compliance strategy supports the distributed workforce
- Why cloud is a ‘safe space’ and forms a central component of every compliance roadmap
- How to protect sensitive networks and the data they contain
- The industries most impacted by compliance regulations and which technologies have been instrumental in enabling them to develop robust compliance policies

What Is The Compliance Landscape Looking Like In Europe? A Deeper Dive

This webinar is for user experience, customer identity, security, IT infrastructure, operations and SecOps leaders seeking to drive better business outcomes by developing a plan for application modernization through customer identity management. Learn about:

Customer Identity & Access Management (CIAM) as a Business Growth Driver
Leveraging Identity Solutions to Establish Customer/User Trust
Shifting the Burden of Proof Away from the End User & Customer
Using Intelligence and Contextual Signals for Frictionless CX/UX

Okta and Auth0 present: Modern, Secure, Seamless Customer Experiences

Hear from Okta’s product leaders on the newest announcements, and see those innovations in action during engaging demos and discussions.

Speakers: 
Emeka Afigbo, Ryan Carlson, Michael Chou, Brian Demers, Diya Jolly, Danielle Kucera, Lance Malacara, Todd McKinnon, Teju Shyamsundar, Micah Silverman, Aaron Yee

Keynote: Product Roundtable + Demos

Giving customers better integrations that make moving to the cloud easier and deploying cloud native solutions is only natural for Okta and AWS. Over the past year, AWS and Okta have been working closely together to deepen integrations designed to help customers leverage Okta's Universal Directory and Workforce identity products with AWS native access management capabilities. This session will highlight how you can leverage these new capabilities to connect identities inside Okta to AWS and use them to manage access across all AWS accounts and AWS SSO-integrated applications.  Sponsored by AWS

Okta+AWS: Making it Easier to use Workforce Identity in the AWS Cloud

In this demo-heavy session, we will introduce the New Developer Edition and explore how Okta has made it easier for all developers to secure apps, protect APIs, and plug into DevOps automation. Join us as we show you the next generation of Auth tooling.

The New Developer Experience at Okta

SCIM (pronounced "skim") is a well-designed standard that defines a RESTful API for managing users. Every cloud service that has businesses as customers will eventually need to write an API that allows their customers to manage user accounts. Before SCIM, every service implemented this type of API in a slightly different way, which made interoperability difficult.  In this software developer-focused talk, you'll learn why you should never write your own user management API again and use SCIM instead. You'll also learn what you'll need to consider before implementing SCIM and see a live-coded demonstration implementing a SCIM server in Python.

A Developer's Guide to SCIM

SAML is one of the most widely used identity security standards in the industry today, yet can seem daunting to support. This is especially true for developers being asked to support SAML for the first time.  The age of SAML combined with its numerous revisions over the years makes it difficult to learn and use. Not to mention the complexities of SAML being used in slightly different and nuanced ways in different applications.  In this talk, you'll learn all about the SAML protocol, how it works, and how to use it in a modern application. You'll also learn what pitfalls to look out for and how to resolve them.

A Developer's Guide to SAML

Identity is key to everything we do in a digital world: from online banking to your favorite streaming services to your workplace apps, it serves as the core of your interactions with digital systems. Decentralized identity puts control of that digital ID in the hands of the individual, replacing traditional identifiers like usernames with IDs that are self-owned and independent – but delivering on this promise is easier said than done. In this session, we'll break down what decentralized identity is, the potential technologies that can help deliver on it, and the challenges that must be overcome to achieve it.

The Keys to Decentralised Identity

Identity is increasingly central to all aspects of modern life, yet more than one billion people lack verifiable or useful identification. Amidst all the challenges and opportunities presented by this gap, one thing is certain: digital identity will either solve this growing disparity or be defined by it. This session will illuminate some of the pressing issues and inspiring developments that are shaping the future of digital identity.

Future of Digital ID Panel

Reducing reliance on Microsoft Active Directory (AD) is a daunting, but rewarding task.  In this session, we present a framework customers can leverage to overcome this modern challenge, alongside organizations that are already on their Rethink AD journey. Learn how they got there, their tips & tricks, as wells as the benefits they're seeing today.

Rethinking the Role of Active Directory

Join us to learn how Avery Dennison enabled thousands of users with simple, secure access to hundreds of apps with Okta Access Gateway. With this move, Avery Dennison was able to accelerate end-user productivity while improving the security posture of the organization, and reduce costs.

Even Cloud-first Companies Need to Protect On-prem Applications

It’s no secret that we’d all like to be rid of the password once and for all -- both from a usability and a security standpoint. But how/when could we reach that future? And, in the near term, how are leading organizations balancing seamless access and protecting their business? Join us in a discussion on the challenges, opportunities and best practices toward reaching a passwordless future with leading security and IT executives from USA Today and Green Climate Fund, moderated by featured guest Sean Ryan of Forrester.

Future of Passwordless

After moving from a fragmented identity strategy to full contextual access with implementation of Okta MFA across all staff, the University of Newcastle has a new way of thinking about their identity strategy putting security at the center of the user experience journey. Join us to hear how one of Australia's leading universities partnered with Okta's Customer First team to successfully move the Zero Trust maturity needle from fragmented to full contextual access.

Moving the Zero Trust Maturity Needle

Every organization had to adapt their business in 2020. Those that leaned into the Zero Trust security model and broad cloud adoption were rewarded with a more secure and agile workforce. Learn how these companies quickly adapted to the new normal of working from home quickly and securely with Okta. Hear about best practices, learning, and challenges as they moved to a more remote workforce and learn what their long term strategy is for securing their users.

Remote Work Panel

COVID-19 accelerated IT modernization whether you were ready or not. With the rise of remote work and shifting expectations from employees and customers, IT must future-proof solutions to boost productivity and agility while ensuring security. In this presentation, we will talk through the lasting effects of decentralized work and IT strategies to position your organization for long-term success in the new normal.

Post-pandemic IT: Strategies for 2021 and Beyond

SaaS applications accelerate innovation by enabling anytime, anywhere work, but ease of purchase and resultant proliferation within an organization can be a huge challenge for IT.  For Sylvie Veilleux, CIO at Dropbox, managing best-of-breed SaaS at Scale is a strategic priority. To effectively harness 100s of SaaS applications being used, her team needs to manage security, optimize costs and operationalize administration in a quest to foster employee collaboration and productivity in a distributed environment.   Okta and Productiv are key partners that enable Dropbox to manage risk and enhance employee experience as Dropbox operationalizes SaaS at scale.   Join this session and learn:  How to enable your business to maximize the value from your SaaS applications?   How best-of-breed SaaS helps accelerate employee collaboration and productivity?  How to take a data-driven approach to curate your app portfolio as new apps are constantly being introduced, by combining Okta login data with SaaS application engagement data?  How to manage security and risk associated with SaaS by driving adoption of Okta SSO integrated applications and getting visibility into compliance?

Sponsored by Productiv

SaaS at Scale: How Best-of-Breed Tools Drive Employee Focus and Productivity

A privacy program is only as good as its data discovery. With an increased focus on privacy from Europe's GDPR, California's CCPA and CPRA, and Nevada's SB220, companies are seeking ways to ensure their privacy programs are scalable, automated, and secure. Learn how privacy and security teams can leverage SSO to build their privacy programs and create trusted platforms across all customers.

Sponsored by DataGrail

Bridging Privacy and Security via SSO

Raise your hand if your job as a Security & Operations leader was hard before 2020. Okay, now raise your hand if your job got a LOT harder in 2020. You can put your hands down everybody, we feel you. Join our panel discussion at Oktane where some of your peers let it out, sharing some of the newer challenges that have emerged in recent times with advice on how best to cope. After all, who couldn't use a little therapy session every now and then?

CxO Therapy Panel

Join Okta’s customer identity product leaders for a session on Okta’s CIAM vision and roadmap. Learn how Okta’s CIAM roadmap will help organizations accelerate growth and innovation with modern customer experiences while meeting the scale, security, trust and integration requirements critical to digital transformations.

Roadmap: The Future of Customer Identity

Is managing your users' lifecycles challenging? Do you rely on scripts, manual processes, and tickets? In this session, we cover the basics of lifecycle management and discuss useful features in the Okta Lifecycle Management product. Specifically, we address how to integrate authoritative sources and automate onboarding/offboarding. We'll show a demo of Lifecycle Management and hear from John Yape of Tegna, an Okta customer, about how they use the technology.

Lifecycle Management 101

Learn about Customer Identity Workflows functionality that's launching this week, as well as what's planned for the future. We'll be covering new use cases, connectors, pricing, and platform improvements that will make your entire Okta Workflows experience better. We'll also be digging into the biggest learnings from our customers during our Early Adopter Program and what's in store for the near-term roadmap.

Customer Identity Workflows 101

Building seamless digital experiences in organizations with multiple brands and subsidiaries is challenging–but with a single, global identity organizations can create the secure, consistent and personalized experiences customers expect. This session will cover how Okta can serve as the platform for a global identity and how technology leaders at Takeda, one of the world’s largest pharmaceutical companies, are using Okta as the foundation for the “Takeda ID”, allowing patients, physicians, and caregivers to seamlessly access a multitude of services across brands with ease and confidence.

Enabling Trusted Digital Experiences with a Unified Identity

Join PwC for an engaging panel discussion with Comcast and Baker Hughes IAM leaders to learn from their IAM Transformation programs and Identity Journey with Okta, how to enable business and improve overall security posture.

Sponsored by PwC

IAM Transformation Journey Panel

Devices have become a critical part of any modern organization's Identity and Access Management strategy. From managing a BYOD policy to supporting partners and contractors, to adopting MacBooks and new platforms, the growing number of devices has increased the attack surface for IT to manage. At the same time, devices also enable new opportunities to leverage device context for more secure authentication and better user experiences. Come hear our product team discuss deployment tips for exciting new features like Device Visibility, passwordless using Okta FastPass, and integrations with endpoint security vendors. And, learn about the core investments we continue to make in device identity, elevating devices to become a first-class citizen in the Okta Identity Cloud.

Roadmap: Managing Device-based Access

A modern enterprise directory is essential for organizations looking to move to the cloud. Continuing to use legacy directories to manage access in the midst of digital transformation has inherent limitations. In this session, we’ll share Okta’s vision for the modern enterprise directory and provide insights into the investments we’ve made to help customers move further along in their cloud journey.

Roadmap: Directories

As your company grows and evolves, you need an identity solution that can keep up. Pon is a global company with over 80 companies spanning across 130 countries with an aggressive M&A strategy, which means they needed a secure, scalable, flexible, and independent identity solution that could evolve with their dynamic IT landscape. During this session, Pon shares why they chose Okta as their "future-proof" identity solution, some lessons learned during their implementation, current challenges, and what they have planned in the future.

Supercharge Your Growth: Building a Future-Proof Identity Solution

Oktane21 kicks off with a real-world documentary that explores what it's like to build an identity platform at one of the fastest growing tech companies during one of the hardest years in modern history. See how the Okta team adapted, grew, replatformed, and built new products to better serve their customers — all while working remotely during a global pandemic. While navigating unprecedented upheaval, they prevailed and showcased why Okta is the source of confidence for thousands of organisations around the world.

Keynote: Okta in the Making, A Documentary Film

Oktane 2021

Learn about how Bain & Company reduced manual toil and custom code by connecting Okta to their marketing automation stack via Okta Workflows. We'll also dig into how they're planning to use the product in the future to cover use cases like privacy and consent management.

Customer Identity Workflows in Practice with Bain & Company

Identity Management

Identity Services

Access Management

Enterprise Applications

Enterprise Architecture

Enterprise Cloud

Cloud

Cloud Security

Automation

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Customer Identity Workflows in Practice with Bain & Company

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Okta Europe