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Customer perspective

Presented by

Joop van Heekeren, CitizenM Hotels

About this talk

Digital technology solutions can pave the way for smooth and efficient customer experiences, but they can appear much better on paper than they are in reality. Learn how understanding your customer’s perspective can be the key to unlocking service success in this expert discussion with a top IT architect.
Okta Europe

Okta Europe

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The Identity Standard
The most complete access management platform for your workforce and customers, securing all your critical resources from cloud to ground.
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