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How to Scale Compliance for Global Business: NextGen Compliance Series Part 1

The emergence of new communication channels presents a constant two-fold for compliance teams: how to keep up and how to scale for global operations? For example, enterprises looking to leverage social and mobile chat channels must contend with a speed and scale that produces hundreds of thousands of messages per week. Add to that language and regional regulatory differences and you have a recipe for compounding risk.

In the first of our NextGen Compliance series, we'll discuss how lessons from product development paradigms can help. With a "Minimum Viable Governance" model, compliance teams can 1) evolve from sampling to 100% coverage through automation, and 2) create a sustainable process to scale compliance no matter what new channels are adopted.
Recorded Apr 13 2020 31 mins
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Presented by
Cory Hartlen, Director of Client Engagement, & Chris Maurer, VP of Regulated Industries

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  • How to Scale Compliance for Global Business: NextGen Compliance Series Part 3 Recorded: Apr 27 2020 25 mins
    Cory Hartlen, Director, Client Engagement
    The adoption of social, digital, and mobile chat has produced hundreds of thousands of messages per week for compliance teams to review. While the compliance workload has increased, budgets often haven’t followed the same trajectory. How can you leverage technology and the right features to scale alongside digital transformation?

    Once you’ve mapped the who’s, why’s, and how’s, it’s time for the what! In Part 3, we talk tech and how the right tools can turn your compliance process into a data goldmine.

    In this session you will learn:
    - How compliance teams create business value
    - Why you need a scalable solution
    - Learn why machine learning, NLP, and AI are more than just buzzwords

    Missed the first parts of the series? You can watch them on-demand at any time:
    Watch Part 1: https://www.brighttalk.com/webcast/18003/383061
    Watch Part 2 here: https://www.brighttalk.com/webcast/18003/385878?
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  • How to Scale Compliance for Global Business: NextGen Compliance Series Part 2 Recorded: Apr 20 2020 30 mins
    Francie Rawlings, Global Leader of Digital Innovation and Social Engagement, & Cory Hartlen, Director, Client Engagement
    Pharmaceutical companies have taken a page from leading customer experience models by engaging directly through social and digital channels, such as Facebook, Twitter and WhatsApp, to better serve their customers and patients by meeting users where they spend their time. But digital transformation is not just about technology, it’s about shaping entirely new business processes to support innovation and engagement.


    Digital transformation is a team sport, and challenges organizations to develop stronger, more dynamic cross functional teams to enable this level of customer and patient experience. In this webinar, you’ll hear ideas on how collaboration drives innovation with new thinking, how to avoid the pitfalls that hold organizations behind the social networking curve, and how to secure these business processes.


    Join Francie Rawlings, a global leader of digital innovation and social engagement who has worked in and around the top pharma companies for 20 years, to learn about perspectives and ideas on how to make digital transformation a team sport. Hear from a leader on the front lines of supporting this transformation, and gain insights into how a change in mindset creates change in your culture and ultimately change that your customer can appreciate
  • How to Scale Compliance for Global Business: NextGen Compliance Series Part 1 Recorded: Apr 13 2020 31 mins
    Cory Hartlen, Director of Client Engagement, & Chris Maurer, VP of Regulated Industries
    The emergence of new communication channels presents a constant two-fold for compliance teams: how to keep up and how to scale for global operations? For example, enterprises looking to leverage social and mobile chat channels must contend with a speed and scale that produces hundreds of thousands of messages per week. Add to that language and regional regulatory differences and you have a recipe for compounding risk.

    In the first of our NextGen Compliance series, we'll discuss how lessons from product development paradigms can help. With a "Minimum Viable Governance" model, compliance teams can 1) evolve from sampling to 100% coverage through automation, and 2) create a sustainable process to scale compliance no matter what new channels are adopted.
  • NextGen Compliance Series Part 3: How to Scale Compliance for Global Business Recorded: Mar 26 2020 26 mins
    Cory Hartlen, Director, Client Engagement
    The adoption of social, digital, and mobile chat has produced hundreds of thousands of messages per week for compliance teams to review. While the compliance workload has increased, budgets often haven’t followed the same trajectory. How can you leverage technology and the right features to scale alongside digital transformation?

    Once you’ve mapped the who’s, why’s, and how’s, it’s time for the what! In Part 3, we talk tech and how the right tools can turn your compliance process into a data goldmine.

    In this session you will learn:
    - How compliance teams create business value
    - Why you need a scalable solution
    - Learn why machine learning, NLP, and AI are more than just buzzwords

    Missed the first parts of the series? You can watch them on-demand at any time:
    Watch Part 1: https://www.brighttalk.com/webcast/18003/383061
    Watch Part 2 here: https://www.brighttalk.com/webcast/18003/385878?
  • NextGen Compliance Series Part 2: How to Scale Compliance for Global Business Recorded: Feb 20 2020 31 mins
    Francie Rawlings, Global Leader of Digital Innovation and Social Engagement, & Cory Hartlen, Director, Client Engagement
    Pharmaceutical companies have taken a page from leading customer experience models by engaging directly through social and digital channels, such as Facebook, Twitter and WhatsApp, to better serve their customers and patients by meeting users where they spend their time. But digital transformation is not just about technology, it’s about shaping entirely new business processes to support innovation and engagement.


    Digital transformation is a team sport, and challenges organizations to develop stronger, more dynamic cross functional teams to enable this level of customer and patient experience. In this webinar, you’ll hear ideas on how collaboration drives innovation with new thinking, how to avoid the pitfalls that hold organizations behind the social networking curve, and how to secure these business processes.


    Join Francie Rawlings, a global leader of digital innovation and social engagement who has worked in and around the top pharma companies for 20 years, to learn about perspectives and ideas on how to make digital transformation a team sport. Hear from a leader on the front lines of supporting this transformation, and gain insights into how a change in mindset creates change in your culture and ultimately change that your customer can appreciate
  • NextGen Compliance Series Part 1: How to Scale Compliance for Global Business Recorded: Jan 29 2020 32 mins
    Cory Hartlen & Chris Maurer
    The emergence of new communication channels presents a constant two-fold for compliance teams: how to keep up and how to scale for global operations? For example, enterprises looking to leverage social and mobile chat channels must contend with a speed and scale that produces hundreds of thousands of messages per week. Add to that language and regional regulatory differences and you have a recipe for compounding risk.

    In the first of our NextGen Compliance series, we'll discuss how lessons from product development paradigms can help. With a "Minimum Viable Governance" model, compliance teams can 1) evolve from sampling to 100% coverage through automation, and 2) create a sustainable process to scale compliance no matter what new channels are adopted.
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  • Title: How to Scale Compliance for Global Business: NextGen Compliance Series Part 1
  • Live at: Apr 13 2020 6:00 pm
  • Presented by: Cory Hartlen, Director of Client Engagement, & Chris Maurer, VP of Regulated Industries
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