Name: Hiding in Plain Sight: Using Public Social Media Data to Fight Chargebacks
Start: 2021-12-14T18:00:00Z
End: 2021-12-14T18:00:44.000Z
Location: BrightTALK

In recent years, financial institutions have substantially expanded their digital services. Consumers are becoming more and more comfortable with the benefits of non-face-to-face transactions. Merchants and FIs, however, must also consider challenges, such as increased risk of fraud and chargebacks.

Losing Face: The Push for Non-Face-to-Face Transactions

As eCommerce fraud continues to surge, many online merchants have tightened their security rules in an effort to thwart fraudsters and prevent more chargebacks. Unfortunately, these efforts often backfire. False declines have become a costlier problem than fraud itself. In this webinar, our experts will explore the obvious and not-so-obvious costs of fraud, discuss the significant threats posed by rejecting valid orders, and outline the best way for merchants to asses their individual chargeback liability.

The Monstrous Cost of Fraud

Fulfillment and delivery are not only essential parts of building your brand, they're also an excellent opportunity to promote your brand. With a little creativity, you can leverage the unboxing process to "wow" your customers and reduce churn. Best of all, the right strategy at this stage can help lower your risk of chargebacks.

Building Better Unboxing: Thinking Outside the Subscription Box

The COVID-19 crisis forever changed the retail landscape. In some instances, eCommerce saw a decade’s growth in just 90 days. Is it enough to offset the rise in chargebacks? See what over 400 merchants are saying about chargebacks and the impact of a global pandemic.

What We Learned From the 2021 Chargeback Field Report

Online fraud is an ever-evolving landscape. With the massive shift to online shopping, new types of fraud are emerging, criminals are getting more savvy, and a surge of chargebacks is on the horizon. It’s critical that merchants stay current on these evolving fraud threats, and do what they can now to prepare for the future.

The New Frontier of Fraud

The recurring billing business model is a win-win for merchants and their customers. Knowing how to leverage this business model to your advantage can mitigate liabilities, maximize your revenue stream, and extend customer lifetime value.

How Subscription Billing Can Extend Customer Lifetime Value

Are “high-risk” industries worth it? Do the potential rewards counterbalance the costs, such as higher bank fees and increased risk of chargebacks? We'll be sharing expert advice and insider tips for choosing the right processing partners, maintaining sustainable payment processing, and protecting your bottom line from the risk of fraud and chargebacks.

High Risk, High Rewards: How to Thrive in Unique Industries

Fraud-identifying factors aren’t universal: they can differ by business, industry—even location. That means that fraud prevention strategies can’t be considered universal, either. Enterprise clients need tailored, enterprise solutions to deal with the “curve balls” unique to each business.

Dealing with Curveballs - Customizing Your Fraud Solution

Want to get the most out of your payments solution? A better understanding of the relationship between payments and chargebacks may allow you to mitigate risk, maximize your revenue stream, and make your sales process more efficient.

Payment Optimization Tricks

The recurring billing business model is a win-win for merchants and their customers. But not all subscription billing is the same: knowing how to leverage the process to your advantage can mitigate liabilities and maximize your revenue stream. In this webinar learn some expert tips how to maximize revenue while minimizing loss from churn and chargebacks.

Optimizing the Impact of Recurring Billing

2020 has changed the online industry forever. A global pandemic tested our systems and policies, processes and procedures like never before. While more consumers are moving their shopping online allowing for higher revenues for merchants, greater volumes also mean greater risk if not managed carefully. So, what have we learned that will prepare us for 2021?

Positive Online Results in a Covid Positive World

In the world of eCommerce, technology is constantly evolving; that means new chargeback threats can appear almost daily. The majority of chargebacks are preventable—IF you know the secrets.

50 Insider Tips for Preventing Chargebacks

Chargebacks are the worst! They take away revenue, cause disruption in business, and cost online merchants billions every year. But chargebacks are a cost of doing business, right? WRONG! This webinar will walk through the best practices, tools and resources to create a bulletproof chargeback management strategy allowing merchants to reduce losses and maximize recovery of revenue, particularly in the growing world of subscriptions where recurring revenue rules all.

Bulletproof Chargeback Management For Subscription Businesses

In the eCommerce world, offering consumers payment options beyond payment cards can deliver substantial benefits, including lower processing costs and a decreased risk of chargebacks. For high-risk accounts, alternative payments can also offer fewer restrictions, along with a higher likelihood of approval.

Launching Alternative Payments - Exploring Beyond the Card

Social media has a powerful reach, but can it actually impact the way we fight chargebacks? Obviously, publicly shared content can sometimes be part of your compelling evidence, but picking through all those posts—on multiple platforms—uses up a lot of resources. Is there a better way? Join us for a live Q & A-based webinar where we’ll explore ways social media can be leveraged to save time, strengthen dispute cases, and help counteract friendly fraud.

Hiding in Plain Sight: Using Public Social Media Data to Fight Chargebacks

Social Media

Payments

Chargebacks

Chargeback Prevention

Fintech

Fintech Security

Digital Security

Friendly Fraud

Fraud Prevention

Data Insights

Get powerful finance insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge that will help you to determine which financial factors build or erode value in your organization.

Finance

The accounting and finance community on BrightTALK features presentations from leading accountants and finance professionals. The accounting community includes tax planning strategies, QuickBooks webinars and other accounting webinars, while the finance community features presentations on financial capital regulations and forensic data analytics. Join the conversation by attending live financial and accounting presentations and connecting with industry thought leaders.

Hiding in Plain Sight: Using Public Social Media Data to Fight Chargebacks

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Chargebacks911