Digital Transformation - The Journey of People, Processes, and Technology

Presented by

Prasad RamaKrishnan

About this talk

Digital Transformation is the single most important driving force for businesses in this widescale era of remote work. This, coupled with organizational resilience is what businesses should focus on if they want to come out stronger in a post-crisis world. Watch Prasad Ramakrishnan, CIO of Freshworks, and Alan Berkson, Global Director of Community Outreach and Analyst Relations, delve deep into the journey of people, processes, technology, resilience, and everything else that it takes to digitally transform your business.
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Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user by providing cloud-based tools for customer relationship management (CRM) and IT service management (ITSM)