Hemalakshmi, Product Expert, Freshworks Inc
Self-service is finally coming of age, with leading enterprises embracing the paradigm of empowering users to help themselves at anytime, anywhere. Any winning self-service strategy must be user-centric. Once the user journey is understood and the appropriate channels are chosen, organizations must push their technological boundaries to develop solutions that will truly benefit their users. Watch this webinar to discover a full-proof approach to an effective Self-Service implementation to achieve business success.