Experience-as-a-Service (EaaS) - Terug naar de basis

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Presented by

Deborah Burton,CEO at Instruqt & Paul Wilkinson Director, GamingWorks

About this talk

Deze sessie analyseert de relatie tussen mens en technologie, en onderzoekt hoe bedrijven hun focus kunnen verleggen van functioneel IT-gebruik naar het creëren van een ultieme IT-gebruikerservaring. Want het zijn juist die ervaringen die de toekomst van IT bepalen.
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Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user by providing cloud-based tools for customer relationship management (CRM) and IT service management (ITSM)