IT Service Desk - In the Era of Remote Work

Logo
Presented by

Hemalakshmi, Product Expert Freshworks & Aravind, IT Manager Freshworks

About this talk

In this webinar, we bring you stories on how the IT service desk is leveraged to streamline & resolve service requests of their remote employees to ensure timely information access and seamless service experience across different functions. In this session, we will discussL - How to building a single portal for seamless service management across business functions - How to enable organization-wide digital transformation with ESM - How Freshworks went remote and how we implement ESM
Related topics:

More from this channel

Upcoming talks (1)
On-demand talks (169)
Subscribers (23512)
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user by providing cloud-based tools for customer relationship management (CRM) and IT service management (ITSM)