Tech Tuesdays Episode 1: Optimize IT Operations for the Next Normal

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Presented by

Chad Kalmes, Pagerduty | Joy Su, Freshworks | Ankur Gakkhar, Freshworks

About this talk

Optimize IT Operations For The Next Normal Gartner, the leading global research firm says, "If the digital business systems fail, the impacts are immediate and have far-fetching implications for the organization's reputation beyond customer satisfaction." In this session, we go behind-the-scenes to learn how to optimize service operations for COVID-19 & beyond. Know the latest & greatest in IT operations management. Presented by Chad Kalmes, Technology Operations Advisor, Pagerduty | Joy Su, Senior Director of Product Marketing, Freshworks | Ankur Gakkhar, Senior Product Manager, Freshworks
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Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user by providing cloud-based tools for customer relationship management (CRM) and IT service management (ITSM)