Tech Tuesdays Episode 5:Dynamics of IT in healthcare: A COVID-19 impact analysis
Presented by
Chris Kuhl & Jennifer Lucas, Dayton Children’s Hospital | Joy Su, Senior Director of Product Marketing, Freshworks
About this talk
What is the impact of the pandemic on IT teams in healthcare? Know best practices from Dayton Children’s Hospital on delivering reliable, fast and secure services in high-pressure situations.
Agenda:
1. Impact of COVID-19
2. Pandemic lessons
3. Best practices for reliable service delivery
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user by providing cloud-based tools for customer relationship management (CRM) and IT service management (ITSM)…