Tech Tuesdays Episode 5:Dynamics of IT in healthcare: A COVID-19 impact analysis

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Presented by

Chris Kuhl & Jennifer Lucas, Dayton Children’s Hospital | Joy Su, Senior Director of Product Marketing, Freshworks

About this talk

What is the impact of the pandemic on IT teams in healthcare? Know best practices from Dayton Children’s Hospital on delivering reliable, fast and secure services in high-pressure situations. Agenda: 1. Impact of COVID-19 2. Pandemic lessons 3. Best practices for reliable service delivery
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Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user by providing cloud-based tools for customer relationship management (CRM) and IT service management (ITSM)