Refresh: Fireside chat with ITV Studios

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Presented by

Tim Guilder - Technology Manager, ITV | Sunny Singh - Field Marketing Manager UK&I F, Freshworks

About this talk

In this session, get insights on 1) Why ITV felt the need to have a modern, out-of-the-box, cloud-based service desk to provide exceptional IT support. 2) How ITV could streamline their IT strategy in partnership with Freshservice to create exceptional employee experiences through digital and physical platforms.
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Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user by providing cloud-based tools for customer relationship management (CRM) and IT service management (ITSM)