Case Study: Improving Employee Experience with IT Service Management

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Presented by

Volker Otto-VP, IT, Powerschool Andrew Cattermole- Customer Success Manager, Freshworks

About this talk

Session abstract: Join this session to get insights on 1) PowerSchool's relentless drive to improve its IT user experience. 2) how Powerschool, the world's leader in K-12 software built a Freshservice help desk that the whole company can use to deliver a fantastic employee experience.

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