Joy Su, Director Product Marketing, Freshworks; Sampath Jagannathan, Sr. Manager, Product Management, Freshworks.
About this talk
If you are an IT leader or an ITSM practitioner looking to,
Enhance IT service management experience for your agents & employees,
Deliver uninterrupted and secure IT services to stakeholders at your organization
Then, join us for this session, as we provide you with expert insights on the ways and means to unify service & operations management in the new normal.
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user by providing cloud-based tools for customer relationship management (CRM) and IT service management (ITSM)…