How to: Manage your SaaS in Freshservice

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Presented by

Neharika Sundar, Product Marketer, Freshservice | Ramsundar Radhakrishnan, Lead - Product Marketing, Freshservice

About this talk

Why SaaS Management? Most organizations today are slowly transitioning into a SaaS-based environment from on-prem solutions. Despite a huge uptick in the usage of SaaS applications IT teams are oftentimes finding it challenging to get complete visibility of their SaaS usage in a holistic manner. What does Freshservice offer? With our SaaS Management solution, get a 360° view of your SaaS estate and optimize usage with insight-driven actions right within Fresheservice. You can: 1) Increase Visibility: Discover SaaS applications right within Freshservice using integrations with leading SaaS applications and identity providers. 2) Track and Analyse Usage: Understand who is using what and how they are using it with deep usage insights. 3) Optimize Usage and Reduce Spend: Deprovision and downgrade inactive users to cut down SaaS spend using our insights. 4) Renew Intelligently: Right-size your SaaS subscriptions by staying on top of your renewals and usage data. Why attend? In this live webinar, we will be giving you: 1) A walkthrough of how to setup SaaS Management 2) A detailed demo of how you can optimize usage post discovering your applications 3) And, an open forum to ask your questions to our product experts
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Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user by providing cloud-based tools for customer relationship management (CRM) and IT service management (ITSM)