Implementing a successful AI strategy for your servicedesk - EU Edition

Presented by

Joy Su, Senior Director of Product Marketing, Freshworks | Chad Haftorson, Senior Director of Product Management, Freshworks

About this talk

As more and more organizations are adopting and implementing Artificial Intelligence into their ITSM environment, many have struggled to drive adoption or realize actual measurable value. How can companies take a right-sized approach to implement efficient AI and successfully improve help desk productivity and deliver employee delight?

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