Decoding Right-Sized AI for ITSM & ITOM Success - SEA Version

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Presented by

Sandeep John, Head of Marketing, Southeast Asia, Freshworks

About this talk

A recent multinational survey (850 respondents) conducted by IDG sheds light on how AI is rapidly emerging as a gamechanger in the effort to upgrade and modernize ITSM & ITOM capabilities. Watch this webinar as our experts share insights on gaining the edge for ITSM & ITOM modernization with a right-sized AI. Key Learnings: - AI-Enabled ITSM & ITOM deployment plans for 2021 & beyond. - Benefits Expected and Experienced by Applying AI Technology to ITSM/ITOM systems. - The must-have pre-requisites in AI technology to counter deployment challenges & deliver a delightful experience to end-users.
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Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user by providing cloud-based tools for customer relationship management (CRM) and IT service management (ITSM)