Deep dive into Freshservice On-Call Management

Presented by

Naganandhini, Senior Product Manager, Freshworks | Anusha Jha, Lead- Product Marketing, Freshworks

About this talk

Struggling to provide 24*7 agent coverage? You need a system that eliminates chaos in incident escalation while eliminating agent burnout. Explore how Freshservice tackles the challenge in this webinar, the second in the Let’s Talk ITOM series. Get a detailed walkthrough featuring all the latest enhancements & explore use-cases.

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