Struggling to provide 24*7 agent coverage?
You need a system that eliminates chaos in incident escalation while eliminating agent burnout.
Explore how Freshservice tackles the challenge in this webinar, the second in the Let’s Talk ITOM series. Get a detailed walkthrough featuring all the latest enhancements & explore use-cases.
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user by providing cloud-based tools for customer relationship management (CRM) and IT service management (ITSM)…