Unified Incident Management in Freshservice - an Overview

Presented by

Ramsundar Radhakrishnan, Lead - Product Marketing, Freshworks | Ashutosh Pandey, Senior Product Manager, Freshworks

About this talk

Struggling with silos in IT? Perhaps disjointed tools are to blame. Considering service desk tickets are often related to digital health, IT teams should be able to remediate incidents collaboratively on a single platform. In this webinar, discover how Freshservice empowers organizations to collaboratively respond, rather than react, to IT service desk tickets and alerts.

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