Anusha Jha, Lead - Product Marketing | Naganandhini Ramasubramanian, Senior Product Manager
Discover how Freshservice On-Call Management delivers on three fronts:
- On the people front, it sets expectations, demands accountability, and offers a high degree of personalization.
- On the process front, it integrates popular channels of communication, automates escalation, and simplifies collaboration
- On the technology front, it powers a unified incident management platform that could be used by both – IT service management and ITOps.