Cloud Discovery & Service Mapping with Freshservice

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Presented by

Ankur Gakkhar, Senior Product Manager, Freshworks | Ashutosh Pandey, Senior Product Manager, Freshworks

About this talk

Managing Cloud on a unified IT platform has a business, tactical, and operational benefits. Join our IT service management experts to get deep insights into - Gaining the end user perspective on Services is essential to meet and exceed SLAs - Cloud Management and Service Health Monitoring being available on an ITSM platform simplifies IT
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Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user by providing cloud-based tools for customer relationship management (CRM) and IT service management (ITSM)