Jenny Roohr, Senior Solution Engineer, Freshworks | Rachna A, Senior Product Manager, MS Teams | Neharika, Product Marketer
Employees today want to feel empowered with the best tools and support. Being active consumers in their day-to-day life, employees expect workplace experience on par with the red-carpet customer experience they receive on a daily basis.
Join us to explore how Freshservice bot on Microsoft Teams can help you set up a modern experience for your employees. And we have a little something for everyone in your workforce,
1. For Requesters - Enable Virtual agent for instant responses to employees’ queries and increased deflection with self-service.
2. For Agents - Collaborate and get things done on the go with ticket handling, ticket life cycle updates and one-click approvals right within your collaboration apps.
3. For Admins - Set this all up in under a few clicks. Customize and rebrand the bot as needed.