How Service Oriented Operations can help you do more with less - Freshservice

Presented by

Santhanagopalan V, Staff Product Manager, Freshworks | Anusha Jha, Lead - Product Marketing, Freshworks

About this talk

"Unhappy end-users and overworked ITOps agents? The frantic pace of digital transformation has forced ITOps to wade through oceans of alerts and incidents 24*7. Correlating all this data with end-user experience is complicated and time-consuming. Discover how ITOps can gain clarity on what issues to act on using Service Health Monitoring. "
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Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user by providing cloud-based tools for customer relationship management (CRM) and IT service management (ITSM)