One-Stop-Shop Experience for Campus Services - University of Aberdeen Case Study

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Presented by

Ioin Cameron, University of Aberdeen | Jim Campbell, University of Strathclyde | Joleen King, Brunel University London

About this talk

Modern higher education institutions have different departments, student groups, institutes, and alumni bodies. And operational activities span hundreds of applications and legacy systems. The biggest challenge for University CIOs and technology executives is to support diverse needs and find new ways to create value for these different groups. To offset these challenges, it is crucial to modernize the campus IT, which will elevate the student, faculty, and staff experience by bringing everyone on a single platform. Join us for this webinar to unlock a new rulebook/playbook to improve service delivery and empower the internal team to achieve efficiency. 1. Learn how to create a "one-stop shop" for students, faculty, and staff members to streamline campus-wide service management. 2. Explore how a "future-back" approach with Freshservice for universities can put them on a growth trajectory for the next decade.
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