How a right sized ITSM tool can accelerate time-to-value - Product Walkthrough

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Presented by

Jayraj Ravichandran, Principal - Solution Engineering at Freshworks

About this talk

Organizations drive digital transformation by focusing on elevating employee experience and scaling services across the enterprise efficiently. At the same time, they want to lower their TCO, deliver value and deliver it fast. Can organizations achieve fast time-to-value with the challenges they face today? Join Jayraj Ravichandran, Principal - Solution Engineering at Freshworks Inc, as he speaks about the ways in which businesses can deliver value from service management solutions. Key takeaways from this webinar include: 1. Focus areas for ITSM 2. Delivering modern employee experiences through intelligent tools 3. Managing control and visibility over SaaS portfolios 4. Automating service delivery to scale services efficiently
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Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user by providing cloud-based tools for customer relationship management (CRM) and IT service management (ITSM)