The Transformative Power of ITSM in Healthcare

Presented by

Jeffrey Wood, Deputy Director ICT Chris Suter, BDM(UK Healthcare) AWS Subhashree Veeraraghavan, Product & Growth, Freshworks

About this talk

93% of healthcare IT leaders are aiming to achieve a better patient experience as their top desired outcome of their digital transformation (DX) efforts. However, significant challenges inhibit DX programs from getting off the ground. Join us in this webinar, “The Transformative Power of ITSM in Healthcare,” to learn how Freshworks and AWS improves clinician efficiency and elevates patient experience in healthcare organizations. This session features: Jeffrey Wood, Deputy Director ICT, Chris Suter, BDM (UK Healthcare) AWS, and Subhashree Veeraraghavan, Product & Growth, Freshworks.
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Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user by providing cloud-based tools for customer relationship management (CRM) and IT service management (ITSM)