Service outages are not only chaotic but also costly for organizations. This webinar will show you how to avoid this nightmare by leveraging the ServiceNow CMDB. We’ll discuss how using ServiceNow event management and discovery with CMDB will accelerate your ability to conduct business impact analysis.
Register today and learn how to:
- Use the CI class manager to create and manage your identification and reconciliation rules
- Configure your CMDB to monitor the health of critical business services
- Use Query builder to build reports and conduct impact analysis
ServiceNow IT Service Management and IT Operations Management solutions allow organizations to automate and optimize technology service operations to expand services, delivering high quality employee experiences and driving operational resilience, all with significant reduced costs and less risk.…