ITOM Series - Part 2
It’s no secret that a successful ServiceNow implementation takes a great deal of planning and effort from all parties involved. Communication, knowledge transfer, and reliability are some of the key things needed to achieve a successful outcome.
For the second part of this series, Andrew Herbert, Manager, ITOM Practice joins us where he will be sharing with you the key things to know before starting an implementation, as well as best practices to ensure a successful deployment. Such as:
- Key steps to take before embarking on your ServiceNow implementation
- What to expect during your implementation journey
- Lessons learned from his experiences implementing ServiceNow