ITOM: Service-aware Event Management with AIOps

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Presented by

Usman Sindhu, John Shores

About this talk

Join this webinar as H&R Block shares insights into the four critical steps of this first phase: Step 1: Organize data from your event monitoring sources to understand service degradation Step 2: Utilize event management to reduce event noise Step 3: Reduce mean time to resolution (MTTR) Step 4: Drive remediation from the same place you take alert action
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