ITOM: Service-aware Event Management with AIOps

Presented by

Usman Sindhu, John Shores

About this talk

Join this webinar as H&R Block shares insights into the four critical steps of this first phase: Step 1: Organize data from your event monitoring sources to understand service degradation Step 2: Utilize event management to reduce event noise Step 3: Reduce mean time to resolution (MTTR) Step 4: Drive remediation from the same place you take alert action
Related topics:

More from this channel

Upcoming talks (4)
On-demand talks (179)
Subscribers (7192)
ServiceNow IT Service Management and IT Operations Management solutions allow organizations to automate and optimize technology service operations to expand services, delivering high quality employee experiences and driving operational resilience, all with significant reduced costs and less risk.