Transform IT operations with visibility and AIOps

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Presented by

Christopher Brown, Accenture; Lisa Wolfe & Glen Kaminski, ServiceNow

About this talk

When business service degrades, organizations must move quickly—a problem only exacerbated by the use of legacy IT. Sorting through thousands of events coming from siloed monitoring systems can take up to a full day when every minute matters. It’s not the fault of your IT operations team that they can’t meet every SLA to the business. It’s simply impossible to stay on top of everything across your environment while making do with slow manual tools. The necessary visibility isn’t there. Deploying artificial intelligence for IT operations (AIOps) is your answer, unlocking the robust business health services enterprises require today—empowering your IT team to be a better partner to the business. Join experts from Accenture and ServiceNow® to learn how you can: • Improve on performance metrics such as MTTR • Step up to end-to-end visibility across your IT estate • Automate manual tasks related to service visibility—reducing event noise and allowing your team to prioritize your most critical issues
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