Building a stronger CMDB across on-premises and cloud environments

Presented by

Matt Gowarty, senior product marketing manager and Steve Emerson, senior principal outbound product manager, ITOM, ServiceNow

About this talk

Cloud only or cloud first is one of today’s hot topics for tech visionaries. But in most real-world deployments, IT teams must support a hybrid world with a mixture of on-prem services built over decades, with newer, cloud-focused applications. These hybrid environments make it extremely difficult to maintain an accurate, reliable CMDB as the single system of record. Join us for the webinar, “Building a stronger CMDB across on-premises and cloud environments,” and see how ServiceNow is helping organizations tackle the common, chronic struggle of maintaining an accurate CMDB in a cloud and hybrid world. You’ll hear ServiceNow experts discuss topics including: - Leveraging agentless and agent-based discovery across the organization’s IT estate - Integrating information from other tools with pre-built connectors - Implementing a Common Service Data Model for consistency and accuracy - Creating service maps in less time with tag-based and machine learning capabilities

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