Strengthen digital business strategy with people, process, and tech

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Presented by

Usman Sindhu, Chad Corriveau, Evans Nicholson, and Charlie Steiner, ServiceNow

About this talk

People, process, and technology optimization are the cornerstone of an enterprise's digital strategy. With ServiceNow, gain greater visibility into processes that impact your business while maximizing the most valuable resource— your employees. At the same time, maximize cloud investments with transparent migration and governance strategies to accelerate technology innovation. In this session, you'll hear about: • AI-driven people and process transformation - Optimize your workforce and processes to boost efficiency, improve skills, and increase customer satisfaction. • Service Level Management - Ensure your internal teams and vendors meet their performance objectives. • A pragmatic way to CloudOps - Develop a transparent strategy, prepare operations, understand the cost, and build a governance framework to succeed in your cloud migrations. Speakers: Usman Sindhu, Product Marketing Director, ServiceNow Charlie Steiner, Senior Product Marketing Specialist, ServiceNow

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ServiceNow IT Service Management and IT Operations Management solutions allow organizations to automate and optimize technology service operations to expand services, delivering high quality employee experiences and driving operational resilience, all with significant efficiency gains and less risk.