ServiceOps Solves: Reduce cost and expand services with a single IT platform

Presented by

Suzanne Tylka, ServiceNow

About this talk

The first step for a digital-first strategy is to modernize your service and operations on a single cloud platform to help you expand and improve the services you offer. Why Modernize? You stand up the IT foundation with a ServiceNow single cloud platform across the IT estate to gain end-to-end visibility with service context, break down organizational silos, and share consistent data from across the enterprise Join this session to learn how this approach can help your organization: • Increase agent productivity by 30% • Resolve incidents 33% faster • Resolve major outages 25% faster

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ServiceNow IT Service Management and IT Operations Management solutions allow organizations to automate and optimize technology service operations to expand services, delivering high quality employee experiences and driving operational resilience, all with significant reduced costs and less risk.