Keep your digital services running 24/7 and deliver experiences employees love

Presented by

Lisa Wolfe, Christian Malone, and Evans Nicholson, ServiceNow

About this talk

When you have complex digital services, there’s a lot that can go wrong—and a lot that requires immediate action. But how do you reduce service disruptions—and speed resolution time—at a time when your global IT environment is more complex than ever? During this session, you’ll learn how ServiceNow’s Predictive AIOps can automatically detect service issues and reduce outages. You’ll see how ServiceNow’s AI-powered service operations can help you fix issues easier and faster. And you’ll understand how you can improve your ability to: • Deliver experiences that employees love • Support employees working from anywhere • Keep digital services up and running

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ServiceNow IT Service Management and IT Operations Management solutions allow organizations to automate and optimize technology service operations to expand services, delivering high quality employee experiences and driving operational resilience, all with significant reduced costs and less risk.