ServiceOps Solves: Automate core processes to improve efficiency

Presented by

Bill Hansey, Product Marketing Director, ServiceNow

About this talk

This session describes how IT Services and IT Operations teams challenges (high costs, inefficiencies, and poor employee experiences) are solved and how both groups benefit from collaborating and working on the Now platform. When they automate their core ServiceOps processes on ServiceNow they see faster issue resolutions, easier employee engagement, smarter service operations and more productive agents with AI.
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ServiceNow IT Service Management and IT Operations Management solutions allow organizations to automate and optimize technology service operations to expand services, delivering high quality employee experiences and driving operational resilience, all with significant reduced costs and less risk.