The rise of ServiceOps: Convergence of IT service and operations intensifies

Logo
Presented by

Valerie O'Connell, Research Director, EMA & Bruce Randall, Head of Service Operations Product Marketing, ServiceNow

About this talk

To meet their business goals, 78% of organizations have turned to Technology Service Operations (AKA ServiceOps) solutions to improve IT services and operations collaboration. It enables both departments to do better work faster—at a lower cost and with improved employee experiences. Join us for a valuable webinar, The Rise of ServiceOps: Convergence of IT service and operations intensifies, where we’ll share Service Operations thought leadership, customer outcomes reported through the latest Enterprise Management Associates (EMA) market research, and ServiceNow solutions. We’ll explore how automation, AI/ML/analytics, and platforms that welcome cross-functional workflows make seamless IT Services and Operations collaboration a practical and profitable reality.
Related topics:

More from this channel

Upcoming talks (1)
On-demand talks (187)
Subscribers (7490)
ServiceNow IT Service Management and IT Operations Management solutions allow organizations to automate and optimize technology service operations to expand services, delivering high quality employee experiences and driving operational resilience, all with significant reduced costs and less risk.