Name: IT Asset Managers - Win friends and influence organizations
Start: 2023-05-25T16:00:00Z
End: 2023-05-25T16:00:57.000Z
Location: BrightTALK
Rating: 0

With ServiceNow AI agents, you can establish a Service Operations foundation, take control of your assets, and align work across your portfolio. You’ll drive greater efficiency, reliance, and innovation with intelligent workflows, resulting in optimized services, processes, and experiences for your employees and customers. 

Learn how to future-proof agile practices with Enterprise Agile Planning (EAP). Discover benefits like better scalability, enhanced team alignment, and advanced agile management tools. Get steps and resources for SAFe customer migration to the Zurich Release of EAP to ensure a smooth transition.

SPM Academy: Enterprise Agile Planning (EAP)

ITOM Agentic Workflows and AIOps LEAP leverage advanced AI to optimize AIOps workflows, reduce MTTR, and drive business impact. ITOM AI Agents autonomously triage alerts, investigate issues, suggest remediations, and take action—accessible through real-time collaboration via NowAssist or full task automation. This agentic model leverages agent-to-agent communication to integrate seamlessly with third-party APM and observability AI tools, breaking down data silos and reducing swivel-chair operations to accelerate incident resolution.

Join this webinar to learn how to empower your business with AI-driven efficiency to lower costs, foster innovation, and stay competitive in today’s fast-paced digital world.

Transform IT Operations with ITOM Agentic Workflows and AIOps LEAP

Connecting strategy with delivery is a key feature of ServiceNow's SPM tools. In this session, learn how we deploy these tools and embed AI experiences across the business to align and achieve common outcomes, deliver timely programs and products, and drive portfolio value for our investments.

Strategic Portfolio Management Roadmaps Our Business Transformation

AI is transforming industries at an unprecedented pace—but how do you harness its power for real impact? This transition is bigger than the shift to mobile or the web before it.  Are you ready?  

Check out Unleashing AI: How ServiceNow & Google Cloud are improving everyday work. During this exclusive fireside chat, leaders from ServiceNow and Google Cloud discuss how AI-driven automation, data intelligence, and cloud innovation are reshaping the enterprise.  In this conversation, they also explore how to: 

- Seamlessly and responsibly integrate AI into your operations 
- Use real-time data for smarter decisions 
- Improve employee and customer interactions with AI 
- Stay ahead of AI trends and avoid common pitfalls

Unleashing AI: How ServiceNow & Google Cloud are improving everyday work

Bring high-efficiency impact to your IT service management teams. Attend this webinar, Speed IT workflows and data with ServiceNow AI Agents, to quickly implement effective AI solutions with the ServiceNow Platform.

AI Agents are suited for all IT teams, but particularly ones that find it difficult to bring in qualified staff or find staff overwhelmed by routine work. ServiceNow AI Agents learn, improve, and interact autonomously with end users to resolve day-to-day issues, enabling IT teams to focus on strategic initiatives.

In this webinar, you’ll learn about:

- Pre-built and customizable AI Agents for a multitude of use cases across IT
- Centralized AI Agent governance and control through a single platform
- Workflow Data Fabric with indexing and zero-copy strategies for enterprise-wide data connectivity
- Multiply the effectiveness of your IT service management team.

Speed IT Workflows and Data With ServiceNow AI Agents

Join us to learn how to optimize resource allocation, track availability, and boost utilization with ease. We'll highlight key features, best practices, and smart ways to streamline workflows for better project outcomes. And we'll share practical tips on managing demand, capacity, and assignments more efficiently!

Resource Management in ServiceNow’s Next Experience

Keeping up with new AI offerings and capabilities can be challenging. For a collection of practical ways to implement the latest AI app development technologies in your organization, book a seat at our webinar, Adopt AI strategies for low-code enterprise app development. 

With the right approach, you can pioneer the use of AI for low-code app development at your organization, increasing efficiency, quality, and innovation. 

 This webinar offers live demos of AI-powered products such as ServiceNow Studio, AI Agents, AI Agent Studio, and Now Assist. You’ll also learn:  

 * Where to best apply AI technologies in your app dev 

* How to think about and establish governance 

* What you need to optimize AI integration

Adopt AI strategies for low-code enterprise app development

Dive into ServiceNow’s transformative approach to Fleet Management in our upcoming Enterprise Asset Management webinar. In this webinar we’ll cover how ServiceNow Enterprise Asset Management combines systems, services, and software to optimize the utilization of assets for better productivity and cost management. Discover how ServiceNow’s workflow capabilities can streamline your Fleet operations, ensuring efficiency and cost-effectiveness across your enterprise.

Key Takeaways:
• Maximize asset utilization while reducing downtime
• Reduce costs associated with maintenance and asset lifecycle management
• Consolidate operational applications with a single technology system, standardized processes across the business

Whether you’re new to ServiceNow or looking to expand its utilization within your organization, this webinar will provide valuable insights into maximizing its capabilities for holistic Fleet Management. Don’t miss this opportunity to take your Fleet management processes to the next level with ServiceNow.

Maximizing Fleet Management with ServiceNow

Explore the capabilities of ServiceNow's Enterprise Asset Management (EAM) solution, designed to address logistics and supply chain management challenges within the U.S. Federal Government. This session is designed for government professionals responsible for optimizing asset management strategies in a variety of environments, from standard to the more challenging. We will examine how ServiceNow EAM can streamline the asset lifecycle, from procurement to warehousing, deployment, maintenance, and disposition.

Key Takeaways:
• Streamlined Warehousing and Strategic Deployment
• Effective Maintenance and Disposition
• Scalability and Adaptability

Join us to redefine your approach to asset management with ServiceNow EAM, embracing efficiency and strategic foresight in federal logistics.

ServiceNow EAM: Transforming Logistics for U.S. Federal Agencies

ServiceNow has been partnering with Agencies over the last decade to improve their resiliency and today with Enterprise Asset Management.

Emergency preparedness is crucial for ensuring the safety and resilience of Agency efforts in the wake of unexpected interruption to the global communities they support including natural disasters, emergencies, and even war-related crisis. Effective Enterprise Asset Management (EAM) plays a vital role in enhancing preparedness efforts by optimizing the utilization of resources and infrastructure. Join us to learn more about how 

ServiceNow can partner with your federal agency’s operations, business decisions and overall agility efforts. 
Whether you’re new to ServiceNow or looking to expand its utilization within your organization, this webinar will provide valuable insight into the real-world application of dependable Enterprise Asset Management. Make the Now platform your partner as you navigate this journey.

Amplifying Emergency Preparedness of Enterprise Asset Management with ServiceNow

Federal Healthcare Agencies continually plan, acquire, deploy, monitor, and retire assets—including the medical devices, lab equipment, or consumables needed to provide exceptional care, research, and services to citizens across the country. In this medical device webinar, we will explore some of the common challenges healthcare professionals face with asset management, and how Enterprise Asset Management can help improve operations, automate tasks, and more importantly, keep clinicians, lab technicians, and patients happy and in good care.

Key Takeaways:
• How EAM can help medical, and lab workers maximize what assets they have, assets they need, and where the assets are located. 
• Critical maintenance and contract management for medical and lab assets.
• Reducing costs by aligning assets to EOL, EOS dates, and only purchasing what you need. 
• Understanding critical out of the box workflows included with EAM to expedite requests to meet critical deadlines.
• Demonstration of Asset management workspace and critical dashboards.

Medical Device Management with ServiceNow

Join us for an insightful fireside chat where industry experts delve into the transformative impact of low-code platforms and AI on software development. This engaging discussion explores the current landscape of low-code platforms, their role in modern app development, and how AI is revolutionizing every step of the software development lifecycle.

Our speakers will cover key topics such as:

- The Evolution of Low-Code Platforms: Understanding the proliferation of low-code solutions and their significance in today's tech industry.
AI Integration in Software Development: How AI is being embedded into various stages of the software development lifecycle, from design to deployment, and its implications for developers and businesses.
- The Future of Software Development: Predictions on how the integration of low-code and AI will shape the future of IT, enabling faster, more efficient, and more innovative solutions.
- Practical Insights and Use Cases: Real-world examples of how companies are leveraging low-code and AI to enhance their operations, improve agility, and drive innovation.

Whether you're a developer, IT professional, or business leader, this webinar will provide valuable insights into the future of software development and how you can harness the power of low-code and AI to stay ahead in the digital age.

Revolutionizing Software Development: The Power of Low-Code and AI

ServiceNow empowers organizations to prioritize and fund key initiatives, develop a strategic roadmap for investments, communicate plans effectively, and track progress to drive customer value faster. Hear directly from ServiceNow's Digital Transformation Office about achieving success using Strategic Portfolio Management and AI Agents including 70% greater efficiency for product managers. Get an exclusive live demo of Now Assist for SPM.

Walk away with actionable insights on how to:

- Accelerate innovation: Leverage SPM and AI to prioritize initiatives and roadmap what matters.
- Enhance efficiency and user experiences with AI-driven solutions.
- Drive measurable success: Learn how ServiceNow’s own transformation has led to impactful results.

Join us to see how ServiceNow SPM can empower your organization to thrive in the digital era!

Transform your business with AI-driven Strategic Portfolio Management: A step-by-step guide

In this episode, we explore the transformative impact of agentic AI frameworks on IT operations and AIOps with Rani Tzur, Director Product Management. Discover how agentic AI can enhance decision-making, automate tasks, and improve efficiency in IT management during issue triaging and investigation.

Discovering Agentic AI Workflows for AIOps

Join ServiceNow for a webinar where we'll dive into the latest market research from Enterprise Management Associates that showcases how aligning IT services and operations can improve workforce efficiency, resilience, and employee experiences.

Two teams, one goal: unifying IT services and operations on one AI platform

Compliance management and audit preparedness are essential for financial organizations. Attend our webinar, Navigating regulatory audits with Software Asset Management, for best practices around regulatory requirements.

We are excited to announce that Silicon Valley Bank will be joining us to share their insights and discuss the regulations they’ve been working to address. 

The webinar features a live demo of Software Asset Management. Capabilities covered will include how to optimize software asset usage, track licenses, and simplify audit procedures with AI on the Now Platform.  

You’ll learn:  

- Practical ways to efficiently navigate regulatory audits
- Techniques to identify and manage regulatory compliance risks  
- Insights that simplify audit processes

Be ready for all your compliance and audit needs with Software Asset Management.

Navigating regulatory audits with Software Asset Management

Learn how business users, product managers, project managers and delivery teams can drive value faster with Now Assist for SPM! See how you can intelligently summarize product feedback and automatically generate related epics and stories; transform collaborative document management; schedule AI-generated emails with your project summary; and effortlessly submit new demands through an intuitive conversational interface.

SPM Academy: Now Assist and AI Agents for SPM

In this episode, we explore how ServiceNow’s Agentic AI / AI Agent framework is revolutionizing enterprise workflows. Joined by Victor Chen, Outbound Product Manager at ServiceNow, we dive into how AI agents leverage data, workflows, and automation to drive efficiency and productivity at scale. Learn more on https://www.servicenow.com.

ServiceNow agentic AI framework explained: What you need to know

IT asset management (ITAM) is changing quickly. From increased c-level engagement in the planning and prioritization of ITAM, to the growing adoption of artificial intelligence (AI) in the workplace—there’s much to consider as the role and criticality of ITAM continues to grow.    

Join ServiceNow for an exclusive webinar revealing the latest findings from our annual ITAM survey in partnership with Enterprise Management Associates. Gain actionable strategies to navigate the complexities of ITAM and insights into how forward-thinking organizations are addressing key challenges and seizing opportunities.   

 In this webinar, we’ll cover:   

- Key trends that are reshaping ITAM
- Best practices to streamline your ITAM processes
- How AI agents can help transform ITAM at your organization  

Don’t miss out—reserve your spot today and gain the insights to elevate your ITAM strategy.

IT Asset Management in 2025: Unveiling the future with artificial intelligence

In today’s rapidly changing business landscape, managing IT assets effectively is more important than ever. Join ServiceNow for an exclusive webinar revealing the latest findings from our annual IT Asset Management (ITAM) survey in partnership with Enterprise Management Associates. 

This webinar will provide you with actionable strategies to navigate the complexities of IT asset management and insights into how forward-thinking organizations are addressing key challenges and seizing opportunities. 

In this webinar, we’ll cover: 

- Best practices to streamline your ITAM processes
- Key trends that are reshaping IT asset management
- How top organizations are driving ITAM success 

Don’t miss out—reserve your spot today and gain the insights to elevate your ITAM strategy.

The State of ITAM 2025: Current state and near-term outlook

Join us for an in-depth look at findings from the EMA Annual ITAM Survey Report and explore the relationship between ITAM teams and their c-suite. Our experts will break down key findings, including the emergence of AI in ITAM, and demonstrate ServiceNow IT Asset Management capabilities in action. 

Our experts will discuss: 

- Why C-level support makes ITAM more strategic, improving visibility and business alignment
- How AI and automation are driving the future of ITAM
- ITAM reporting to C-level leaders results in stronger IT automation and better outcomes 

This is your chance to gain practical strategies that position ITAM as a core driver of efficiency and innovation, so don’t wait. Register now.

ITAM, AI, and CxO Impact: What the 2024 Survey Reveals

Explore 8 different ways you can reduce software costs. Hear from ServiceNow experts on how companies that adopt a comprehensive software asset management approach save money and manage their assets to their full potential. By reducing license utilization waste and redistributing software budgets to support strategic business initiatives, your IT organization can accelerate a modernization, contributing directly to growth.

8 Ways to Save with Software Asset Management

Under pressure to further take out technology costs and reduce the risks associated with your assets? It's a team sport. See ways the CIO, Enterprise Architect, and Asset Manager work together to achieve company goals, optimize technology spend, and ensure continuous governance for ongoing success. You'll learn how the ServiceNow platform drives effective collaboration and delivers significant benefits with IT Asset Management (ITAM), Enterprise Architecture (EA), and Strategic Portfolio Management (SPM).

Reducing IT asset costs and risk – it’s a team sport

ServiceNow has been partnering with Agencies over the last decade to improve their resiliency and today with Enterprise Asset Management.

Emergency preparedness is crucial for ensuring the safety and resilience of Agency efforts in the wake of unexpected interruption to the global communities they support including natural disasters, emergencies, and even war-related crisis. Effective Enterprise Asset Management (EAM) plays a vital role in enhancing preparedness efforts by optimizing the utilization of resources and infrastructure. Join us to learn more about how 

ServiceNow can partner with your federal agency’s operations, business decisions and overall agility efforts. Whether you’re new to ServiceNow or looking to expand its utilization within your organization, this webinar will provide valuable insight into the real-world application of dependable Enterprise Asset Management. Make the Now platform your partner as you navigate this journey.

In today’s rapidly evolving tech landscape, preparing for and managing the risks associated with AI is crucial. Join our webinar, Effective AI tech asset management and risk mitigation, where ServiceNow experts will discuss essential strategies for applying AI within the context of asset management to prepare for AI efficiencies and the risks when managing technology assets.  

You’ll leave with: 

- Knowledge of how to prepare for AI  
- Risk management processes for technology assets 
- Strategies for maximizing value from AI with your tech assets  
- Don’t miss this opportunity to strengthen your AI knowledge in asset management. Register Now.

Effective AI tech asset management and risk mitigation

This short, 32-minute webinar explores why you would want to mature your ITAM practice on an intelligent platform for business transformation. And that means consolidating or moving off your point solutions, such as Flexera. You may find yourself, however, clenching your teeth or fists, knowing that such a move won’t be easy. There is a better way with Cask, a ServiceNow Partner.  Cask calls this SAM Shift and it will help you migrate thousands of licenses per hour versus one license every 30 minutes. And once you’ve made the move, our Cask expert gives best practices for giving your ITAM program momentum. Learn more now from our Cask and ServiceNow experts.

Automate your migration from Flexera to ServiceNow

Software Asset Management (SAM) providers are disappearing or being bought up, new providers are entering the market. This also increases concerns among end users, especially if the future of a tool is unclear, or if it no longer meets increased requirements. Join Rich Gibbons from The ITAM Review and a panel of speakers on Thursday, 16th May 2024 at 4pm BST for a webinar where we’ll discuss with you possible steps to deal with changes that might affect your tech stack in the future. Together, the panel will help your organization:
• Understand the change process
• Explore the reasons behind change
• Define any consequences changes have for your organization
• How to we deal with SAM market changes as a company
• How to successfully implement a strategy for future tech stack planning

ITAM Review: SAM Tool Markets in Motion

In this demo-based session, see how ServiceNow® is helping companies enhance operational efficiency, improve service delivery, and achieve a faster and a more successful transition to the cloud. The ServiceNow platform helps plan, scale, and operate in the cloud in better and safer ways.

Featuring Now Assist for ITOM, Enterprise Architecture Workspace, Strategic Planning Workspace, Cloud Cost Simulator, Cloud Services Catalog, Service Operations Workspace, Cloud Visibility and Observability, Vulnerability Management, & Cloud Cost Management.

Accelerate cloud transformation: Innovate in the face of rising costs

Join Brian Solis, Head of Global Innovation at ServiceNow, along with industry leaders for this empowering session that explores how to shift the digital transformation narrative towards ROI and growth, powered by AI. You’ll hear key learnings and actionable next steps to get you started on your AI-first journey.

Unlocking the Exponential Power of an AI-first Enterprise

Efficient IT asset management requires tight collaboration between teams and departments. With GenAI-built Now Assist, automate critical tasks such as hardware and software request fulfillment through Virtual Agent. Explore how ServiceNow can improve visibility of the asset estate across software, hardware, and cloud investments, drive collaboration across teams, and bring in c-suite to set goals & define priorities using the Asset Management Executive Dashboard. Learn practical ways your organization can optimize asset costs and maximize utilization with the help of an intelligent platform.

Drive the technology asset lifecycle with AI powered workflows

While we love to celebrate explosive growth at ServiceNow®, to continue scaling, it's critical to watch our margins and costs. But we can't do that without clear visibility of spend. In this session, we'll share how the Now Platform® makes data easily visible so we can assess and build optimization strategies into everyday work. Learn the strategies we're implementing, like using app rationalization, to optimize IT costs every day...not just every so often! See how everything we do is tied directly to our own Now Platform so we can capture the right data and make smart decisions that cut costs.

Now on Now: How we're optimizing costs in IT using the Now Platform

Hockey doesn’t stand still, and neither does the NHL. With ServiceNow’s intelligent platform, the NHL’s technology strategy matches its game strategy: delivering results with speed. Their approach? Start small and scale quickly to create transformative outcomes everywhere. This is only the beginning.

Pop some popcorn or pour some coffee and join Karen Atkinson, Vice President Program Management Information Technology at National Hockey League (NHL), Pablo Stern, SVP of Technology Workflows ServiceNow, and Dave Wright, Chief Innovation Officer ServiceNow, to discover their winning game plan:

- Rapid rollout of a strong, efficient digital foundation
- Strategies to operationalize innovation for fast time to value
- Engagement across stakeholders and organizations to drive change effectively

BONUS FEATURE: Since Gen AI and AI continue to reshape technology and business strategy, Pablo and Dave will discuss ways to support your business goals with ServiceNow innovation.

Strengthen Your Entire Digital Foundation to Fuel Business Transformation

Effective management of software and hardware contracts is paramount for organizations seeking to optimize their asset utilization, control costs, and ensure regulatory compliance. 

In this webinar, we’ll dive into the complexities of contract and renewal management and equip you with the knowledge and tools to navigate these challenges successfully. Join ServiceNow and ITAM Review as we dive into the basics of contract and renewal management. Together we will:

 ·      Explore the various stages of contract management from contract creation to negotiations and renewals

·      Unveil the day-to-day contract management challenges hardware and software asset managers face

·      Share best practices to tackle these challenges head-on, helping you mitigate risks tied to non-compliance and unexpected costs

·      Discover how organizations can streamline contract management processes and embed intelligence into their operations

Back to Basics: Contract and renewal management for HAM and SAM

As cloud services become the backbone of digital operations, many organizations struggle to manage cloud costs efficiently. A truly robust cloud cost-management strategy can help provide a way forward to moving resources to cloud and tracking costs. With ServiceNow you can apply cloud cost management and FinOps practices across the entire cloud journey and cut through technical debt to reduce time to value for cloud investments. 

Join Rich Gibbons from ITAM Review and Abhi Roy and Rohan Tyagi from ServiceNow as we learn how successful teams are utilizing ServiceNow’s Cloud Cost Management to: 

- Plan cloud migration by reducing software, cloud, and hardware costs 
- Establish cloud cost management to scale cloud processes 
- Optimize and manage cloud costs across multiple clouds

From Planning to Performance: A Cloud Cost Management Roadmap

Every government agency, military branch, and law enforcement department relies on a range of physical assets, from the supplies and consumables used to provide civilian services to facility systems abroad. While the volume and complexity of enterprise assets used continue to multiply, organizations are stifled by manual processes and workarounds that hinder visibility into the complete asset estate. Dive deeper into some of the common challenges government organizations face managing their physical assets and how ServiceNow Enterprise Asset Management can solve complexity in this arena through automated workflows on a single platform.

Enterprise Asset Management for Government, Military, and Law Enforcement

From aging assets to complex maintenance requirements, asset managers in the manufacturing industry are tasked with ensuring optimal performance while minimizing downtime and mitigating risks, all while working toward improved productivity, lowered maintenance costs, and overall operational performance. Dive into the complexities of managing a diverse range of assets, including operational technology, machinery, equipment, and technological infrastructure within a manufacturing environment. Discover how ServiceNow Enterprise Asset Management can help improve operations and automate day-to-day tasks specific to manufacturing organizations.

Enterprise Asset Management for Manufacturing

Today, your IT team not only owns your core company technology, but must support all technology across all business units. However, technology teams have been burdened by debt from sub-par user experiences, difficulty cutting costs and waste, and silos that restrict collaboration and innovation.  During this thought-leadership webinar, you'll hear how successful teams are combining ServiceNow automation and gernerative AI to:

- Improve Service Operations
- Optimize spend and reduce waste
- Deliver strategic technology initiatives

Three keys to unlock better experiences, savings, and IT innovation

Join us for an enlightening session on mastering asset lifecycle management. Managing the end-to-end lifecycle of your IT assets—from software and cloud to hardware and enterprise—is crucial. When you get it right, you yield efficiency, optimize tech investments, and mitigate risks. Discover actionable strategies and insights to elevate your organization's ITAM processes. The webinar, Mastering asset lifecycle management to drive growth, will cover: 

- Comprehensive Lifecycle Management: Techniques to manage all your assets efficiently. 

- Cost Reduction and Risk Mitigation: Best practices to maximize technology investments and minimize risks. 

- Automation and Collaboration: Aligning teams and enhancing collaboration throughout the technology lifecycle. 

Don't miss this opportunity to learn how ServiceNow solutions can help you achieve greater visibility and control over your assets so that you can make more informed decisions and drive growth.

Mastering Asset Lifecycle Management to Drive Growth

How do you reduce costs and minimize risks? At ServiceNow, we have the answer: a tailored maturity model that offers a single platform for planning and managing assets and business application portfolios—so you gain savings and peace of mind. 
Join our upcoming webinar, The 3 phases to optimize tech spend, mitigate risk, and unify your teams around asset lifecycles. Our speakers will give you a demo of this ServiceNow single-platform solution, and will reveal best practices to help your organization: 
- Make decisions faster, and gain scalable results for business growth 
- Align teams for improved collaboration 
- Reduce costs and risks at scale 
Start a journey that brings your teams together to optimize tech spending and mitigate risk.

Optimize tech spend, mitigate risk, & unify teams around your lifecycles

State, local, and educational institutions are at high risk for a cyberattack. With troves of sensitive data stored and millions of people relying on their operations every day, these organizations must have the necessary resources to adequately manage their IT operations and security activities to keep up with the increasing number of threats.

Join this session to hear from ServiceNow and Tanium experts discussing the crucial role of IT Asset Management and Vulnerability Management to:

-Accurately discover and map assets
-Proactively identify vulnerabilities
-Automate patching to reduce risk exposure
-Confidently prepare for compliance audits
-Identify and alert on unauthorized changes to endpoints

Discover how Tanium’s real-time endpoint data and ServiceNow’s workflows can modernize how public sector organizations gather and share information much faster, which enables more accurate decision-making and action. Don’t let outdated data and IT complexity get in the way of securing your organization.

Modernizing Cybersecurity in Government; Visibility & Automated Risk Mitigation

In ServiceNow’s third iteration of its Technology Asset Management Survey, we’ll explore year-over-year trends in the technology asset management market and dive into emerging trends surrounding some of the market’s hot topics including Environment, Social, and Governance (ESG) and Cloud FinOps.

Done well, ITAM programs align with overall business objectives and help ensure quality IT service delivery. Unfortunately, many programs suffer from inefficiencies because of fragmented tools and teams. And certain phases of the asset lifecycle present more challenges than others. But you can learn what works.

Register now for our informative webinar: Technology Asset Management Survey—Current State and Near-Term Outlook. You’ll learn:

- How to align an ITAM program with C-level objectives and initiatives
- What to do for budget increases and improve ITAM program maturity
- Why a single platform is the leading indicator to reduce costs and improve quality of IT service
- The benefits of elevating ITAM maturity through automation for any type of asset in any IT estate

The State of Technology Asset Management and What Lies Ahead

ServiceNow’s annual IT asset management (ITAM) survey reveals 63% of IT leaders consider environmental, social, and governance (ESG) part of their long-term vision and priorities. If your organization has ambitious ESG, sustainability, or social impact goals and initiatives, you may be wondering how your ITAM team can make an impact.  

In this webinar, discover how ServiceNow IT Asset Management and ESG Management work together to help you automate how sustainability is measured and reported with in-depth visibility into the environmental impact of your IT infrastructure. You’ll explore how to: 

·         Track and reduce carbon emissions across the enterprise while trimming costs 
·         Reduce e-waste and streamline asset disposal 
·         Donate assets to charitable organizations 
·         Build a sustainable IT business that scales

Join: 
Bryan Blackburn – Product Marketing Manager, ServiceNow 
Brittany Pettit – Sr. Staff Outbound Product Manager, ServiceNow
Vaisakh Krishnan – Principal Product Manager, ESG, ServiceNow 
Michael Scognamiglio – Sr. Outbound Product Manager, Asset Management, ServiceNow

Dive into Sustainable IT with ServiceNow ITAM and ESG

In this session, join ServiceNow experts in a discussion on the crucial role of ITAM in driving business value and its impact on digital transformation. Discover how organizations can leverage robust asset management practices to maximize business value, enhance security posture, align with Environmental, Social, and Governance (ESG) goals, streamline operations through automation, and inform more strategic cloud FinOps. Join us to gain actionable strategies and best practices for successful digital transformation in today's dynamic business landscape.

Driving digital transformation: Unleashing the business value of ITAM

Keeping track of software licensing and optimizing spend doesn't have to be manual. In this session, we’ll share how we reduced our spend on software asset management using a powerful combination of our very own products: The Now Platform®, IT Asset Management (ITAM), and Software Asset Management (SAM). We’ll walk you through our experience automating what used to be a manual software license reclamation process. Get insight into how we use dashboards and scorecards to set goals, track our progress, and measure the dollar-for-dollar value we realize from automation.

Now on Now: How we reduced software spend by automating our license reclamation

For many businesses today, the status of technology and business asset inventory can be unclear. Knowing exactly what you own and what you spend on software, hardware, cloud services, and physical business assets is a big ask. With ServiceNow asset management tools, you can automate the end-to-end lifecycles of these assets for real-time control and visibility. Learn more when you join our July event: Maximize tech and enterprise asset utilization through automation. Our experts will discuss: 

- How ServiceNow helps optimize investments across software, hardware, cloud, and physical assets 
- How our cross-functional capabilities and solutions drive automation and outcomes  
- Why a single platform makes more sense in maintaining a transparent, adaptive asset estate

Maximize tech and enterprise asset utilization through automation

ITAM professionals are increasingly involved in other functional areas – namely information security and sustainability.  In this panel discussion with the ITAM Forum, ServiceNow, ITS Partners, and Cask, explore opportunities to leverage your asset data for security operations, green IT initiatives, and ESG reporting throughout the lifecycle.  It all starts with accurate data that is continually updated.  Hear stories of where organizations started, what drove them to look into these areas, and how they are maturing their asset management roles.

ServiceNow - Sustainability, Infosecurity & more!

It’s no surprise that IBM license agreements are varied, intricate, and frequently updated. Which can make finding the data to prove compliance costly and time-consuming. That’s why ServiceNow and Anglepoint are simplifying IBM license management by bringing together ServiceNow Discovery, ServiceNow SAM and the IBM publisher pack to optimize costs and utilization. Join this webinar to learn: 

- How ServiceNow Software Asset Management, Discovery, and IBM publisher pack work together for operational transparency 
- The benefits of leveraging ServiceNow for a centralized view of your IBM environment  
- How our partnership helps you handle license reporting with confidence and expertise 

It’s time to discuss optimizing IBM license compliance with two companies that really understand the challenges.

Taking control of your IBM environment with ServiceNow

An absence of reliable IT asset data can severely impede your decision-making process. This lack of visibility and insight can lead to both security and compliance issues. But in this era of digital transformation, there is an IT bright spot: ServiceNow IT Asset Management solutions. They allow you to quickly automate asset management for significant cost savings. Learn more when you join the webinar: IT Asset Management, the path to savings, security, and sanity. Our experts will discuss:

· Benefits of ITAM and how it is evolving

· Primary considerations when transitioning to asset management automation

· Steps to leveraging asset data and how it benefits your whole organization

· Quick demonstrations of how asset data and automation can optimize your efforts

A centralized ITAM solution that unifies IT assets and delivers quick ROI will benefit any organization.

IT Asset Management, the path to savings, security, and sanity

This demo will show how you can leverage ServiceNow’s Enterprise Asset Management to reduce costs, lower audit risks and improve asset data quality of your physical business assets. It will also delve into how you can automate common processes in the asset lifecycle. Join us to see this new product in action and how it relates to other asset management products and integrates on the ServiceNow Platform.

Enterprise Asset Management on the ServiceNow Platform

In today’s economic environment, organizations are looking for better ways to manage their enterprise assets—specifically to reduce capital costs, drive enterprise efficiencies, and improve and simplify regulatory compliance processes. But most companies today lack the digital tools necessary to handle the rapid pace of change. That’s where ServiceNow Enterprise Asset Management (EAM) comes in. EAM offers opportunities for companies to glean real-time insight into assets as they apply to financial, compliance, and operational needs. Learn more in this session about how to maximize the return on enterprise assets with ServiceNow EAM. You’ll hear about ServiceNow’s three pillars of EAM, plus: 
• Analytic tools that provide real-time data to extend the use and life of physical assets 
• Informed strategies for improved end-to-end asset lifecycle management 
• Risk scoring to prioritize next steps for mitigating enterprise asset vulnerabilities

Maximize the return on enterprise assets with ServiceNow EAM

In a survey, 81% of C-suite revealed that environmental, social, and governance (ESG) assessment and management is a top responsibility at their organization. ITAM teams have a unique opportunity to achieve this goal by implementing more sustainable approaches to how assets are used and managed.

Attend this session, Drive ESG outcomes with ITAM, as we define ESG and share how you can:
• Optimize consumption, reduce e-waste, and properly dispose of your assets
• Mobilize your ESG strategy in areas of privacy, responsible sourcing, e-waste management, and workplace safety
• Gain measurable outcomes by using a single system of record and action—driving your ESG initiatives to optimize processes, creating long-term value and impact

Drive ESG outcomes with ITAM

Continuing from yesterday’s session in this 2-part series, we’ll have a conversation about what ITAM will look like in 5-7 years, the future of cloud technologies, who you’ll need to align with for success, and the steps you can take to prepare yourself and your organization. 

The future of asset management is in your hands. Will it be an easy or difficult transition? Today, we’ll explore ways in which you can prepare for the future – cloud management, working with executive teams, raising your profile, and continuing to elevate the strategic importance of ITAM.

Topics we’ll explore include:
• What ITAM looks like in 5-7 years
• How clouds will continue to impact organizations
• What expertise and departments you should align with now for future success
• How to raise your profile with more business savvy presentations
• Key KPIs to start tracking now

ITAM’s past, present, future | Part 2—How to define your role in ITAM’s future

You know that adage, “do more with less”. Hmmm, we’d rather turn that on its head and instead do more with more of your assets. However, we can only do more if we automate the lifecycle of our assets. But what kind of asset lifecycles can we automate? German Bertot, VP and General Manager of ServiceNow’s Asset Management business unit, will give his insights into the industry and what customers are requesting to address all their technology and enterprise assets. See how managing all asset types can reduce spend, improve experiences, minimize risks, and make your work more productive and meaningful. Start this day off right – with a broader view of how much more you can do with your assets.
 
Key takeaways:
• Automate lifecycles for more of your assets
• Use your asset data and workflows to do more across your organization
• Build business and strategic value around your assets and your asset management team

Do more - with more of your assets

It’s an all too familiar story: a high-risk vulnerability has started to be exploited in the wild and is making headlines, leaving security teams in firefighting mode knowing a full vulnerability scan can take days, or even weeks! That may not be fast enough considering the longer it takes, the greater the risk. Fighting fire doesn’t have to be the norm. It is possible for security and SAM to team up in a more collaborative way and in this webinar we’ll share how. 

Join Rich Gibbons from The ITAM Review, Shankar Viswanathan, Sr. Principal Product Manager, ITAM, ServiceNow & Karl Klaessig Director of Product Marketing, Security Operations, ServiceNow to learn more about:
• Where SAM and Security priorities overlap
• What each team needs to successfully secure systems and data
• How to build the bridge between SAM and security from a technology, people, and process perspective

Building the bridge between SAM and Security teams

In this short demo, we demonstrate what you can do to pull your executives—like your CIO or CTO—into your asset estate. Give them a dashboard for all their assets along with the goals and successes of your asset management team and see how they view the work your team does. This demo also includes how your Enterprise Architects can tie your strategy to your assets and rationalize what you have. Make sure you see this one and pass it along to others in your organization who could use the added insights.
 
Key takeaways:
• See the Asset Management Executive Dashboard in action
• Know how your teams can show off their successes and track to goals
• See how application portfolio management plays into the broader picture for optimizing assets

Your executives need to know - so show them everything

If you showed your boss a way to save millions of dollars per year, what would that mean for you? Promotion? Bonus? This session is designed to show you how. 

Learn how running Hardware Asset Management (HAM), Software Asset Management (SAM), and Cloud Insights will offer you complete visibility into all your IT assets across both on-prem and multi-cloud environments. You’ll also explore: 
• How to mitigate compliance risks and enable proactive cost-reduction planning 
• How to connect departments and automate the end-to-end IT asset lifecycle via a single platform 
• How to save millions with actionable insight across the enterprise 
 
It’s time to optimize software, hardware, and cloud utilization, while accelerating IT service delivery and focusing resources more efficiently.

Insights and advice from our consultants

The acceleration of digital transformation has put an increased focus on how technology supports business strategy. With the growing size and complexity of application portfolios, many organizations are unaware of the technologies they own, who’s using them, and their associated cost. In this session you will learn how to best undertake an application rationalization, migrating applications to the cloud, and how to assess the risk levels of your critical applications from outdated technology with Application Portfolio Management (APM). We will also help you identify how APM and ITAM work together to drive initiatives to optimize your asset investments and reduce hardware, software, and cloud resource costs.

Key takeaways:
• Accelerate application modernization by rationalizing and migrating tools  
• Align application portfolio to your business strategy 
• Reduce cost and risk, enforce technology standards, and eliminate your technical debt

Optimize business application portfolios with APM

Assets are the lifeblood of an organization’s operations. Baseline asset management including acquisition, maintenance, support, and disposal is a business imperative and a board-level initiative for many organizations. The next generation requires a hybrid of in-depth hardware & software inventories, preventative & predictive monitoring, security & data breach protection, and comprehensive risk controls to achieve operational excellence. Our panelists will discuss their digital transformation journeys and how to move forward with an integrated, innovative, and optimized plan to comprehensive asset management.

Next Generation Asset Management: Integrating with Security and Risk Strategies

Gain a greater understanding of how your asset data and workflows can benefit more people and teams in IT and beyond. Asset management should always save you money and make your processes better, but what if you want to go beyond these table stakes benefits? These ITAM advantages only happen when your data is integrated, and processes work together. See what asset data organizations are leveraging and sharing across their IT teams and what it would take for you to empower more of your organization.
 
Key takeaways:
• Assess and build the foundation for a wholistic management of all your assets
• Understand the five key people and teams you can help and influence 
• Follow the asset journey where many teams and people interact with technology assets
• Know what the next steps are to level up your asset management

Leveling up with your asset data – making friends and influencing teams

In this 2-part series, we’ll explore the past, present, and future of ITAM. In this first session, we’ll explore compliance, cost, risk, security, and how asset management makes a difference for each. We’ll look at ITAM’s past to understand how we’ve reached the present and consider how businesses are changing. Across organizations, ITAM can be a driving force in many areas but understanding where you are and where you’re going is key. We’ll also consider how to build and maintain the skills and relationships that will help us address the ongoing move to the cloud and hybrid working. 

A few conversations you’ll want to be a part of include:
• Compliance – is it getting easier?
• How does automation and machine learning help?
• What steps will help you strengthen security and avert risk?
• Three things that will help you move to the cloud
• Actions you can take to keep at the top of your ITAM game

Join us for tomorrow’s session where we’ll have a conversation about what ITAM will look like in 5-7 years, the future of cloud technologies, who you’ll need to align with for success, and the steps you can take to prepare yourself and your organization.

ITAM’s past, present, future | Part 1—Is it all about spend, compliance, & risk?

Everyone is being subjected to massive change, whether it’s the variety, level, or pace of change – or all three. How we transform our digital operations will determine how well we adapt, survive, and even thrive during these challenging times. In this keynote session, Juliana Beauvais, Director of Asset Management Product and Solution Marketing, will take us through the three areas where we can transform digital operations – including how to strategically plan and rationalize, create quicker responses with better experience, and optimize technology investments. This keynote session is the perfect one to kick off your experience with this Optimizing Asset Investments virtual summit.
 
Key takeaways:
• How to deal with the variety, level, and pace of change
• Transform digital operations with planning, faster service operations, and integrated asset management
• Build on asset management to further reduce costs and risks

Transform your digital operations to react and respond faster to change

The workforce is rapidly changing in the new normal, and your asset management must adapt—requiring increased visibility into your hardware and software estate. Otherwise, the risk of IT overspending will continue to grow.

Hardware Asset Management (HAM) is a powerful starting point for a robust CMDB—empowering the asset and discovery data Software Asset Management (SAM) needs. Join us as we walk through how you can:
-See how SAM, HAM, and the CMDB work together for optimal ITAM practices and workflow
-Showcase SAM, HAM, and CMDB relationships and workflows by demoing cross-product use cases
-Understand the value ITAM can deliver to your organization’s teams and departments—driving down IT spend and providing crucial data to decision-makers and stakeholders

The ITAM Triforce: Discover the power of SAM, HAM, and the CMDB

Reduce IT Asset Cost and Risk

Ever feel like your team poured itself into a big project, but when you presented to leadership, their reaction felt like an anti-climactic “so what?” Are you constantly fighting for budget?  Do you wish you could share data more effectively across teams? 

We can help! 

Join AJ Witt from The ITAM Review, Juliana Beauvais, Director of Product Marketing & Evan Orgel, Senior Advisory Solution Consultant from ServiceNow as they discuss ways to improve ITAM visibility, align with business objectives, and advocate for asset management within your organization. Improving these areas will make your ITAM practice more successful and help boost your profile with key stakeholders and senior leadership. 
Learn practical advice for working more strategically to garner resources and recognition for your teams, which in turn helps you optimize technology asset investments. Come armed with questions too – they’d love to hear from you live!

IT Asset Managers - Win friends and influence organizations

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IT Asset Managers - Win friends and influence organizations

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