From insights to value with Predictive AIOps

Presented by

Karlis Peterson, DeVaughn Riley & Benjamin James, ServiceNow

About this talk

Predictive AIOps delivers tremendous value by predicting issues before they occur, correlating events with business context, and resolving incidents faster with self-healing services. However, the problems most companies face are they don’t know “where to start” and, after tackling the obvious issues, they aren’t sure “what should be next”. In this webinar, we will show how ServiceNow’s Predictive AIOps can help you identify the highest value opportunities for automation and empower end-users to drive continuous improvement of their services. We'll discuss: - Using machine learning in your ServiceNow instance to identify unknown-unknowns & surface your Top 10 Automation Opportunities with Automation Discovery - How Self-Service Platform Analytics enables your teams to measure and fine-tune their app performance over time - Share insights with service owners and executive leadership with Personalized Dashboard & Workspaces
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