Reducing MTTR and accelerating the move to cloud-native

Presented by

Andrew Gardner, Sr. Product Marketing Manager – Cloud Observability, ServiceNow

About this talk

Many organizations struggle to manage the growing scale and complexity of cloud and cloud-native infrastructure and often lack complete visibility across the enterprise. In this webinar learn how the industry first ServiceNow Cloud Observability introduces new capabilities to help site reliability engineering teams better manage the growing scale and complexity of cloud infrastructure by bringing metrics, tracing, and logging together on a single solution purpose-built to connect insights and actions across all the tools, people, and processes involved. Attendees can look forward to learning how to: - Resolve issues faster, eliminate underlying causes of performance issues, improve software quality, and address fragmentation across various IT estates with Cloud Observability. - Populate the CMDB and generate Service Maps for deep cross-stack visibility with the new Service Graph Connector for OpenTelemetry – a Kubernetes-native method. - Eliminate silos, manual root cause analysis and incident response activities, by building bridges between old and new systems for end-to-end visibility.

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