The unbeatable power of Service Operations (ITSM + ITOM)

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Presented by

Bruce Randall, Head of Service Operations Product Marketing & Chad Corriveau, Sr Staff Product Marketing Engineer, ServiceNow

About this talk

Looking to expand the technology services you offer while reducing costs? The answer is Service Operations. In this session, learn how you can achieve Service Operations by unifying ITSM and ITOM on a single platform. The session will highlight additional benefits of bridging these solutions across your organization including: delivering extraordinary employee experiences, resiliency, and productivity and developing technology best practices with optimized, efficient processes.

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ServiceNow IT Service Management and IT Operations Management solutions allow organizations to automate and optimize technology service operations to expand services, delivering high quality employee experiences and driving operational resilience, all with significant reduced costs and less risk.