Pink Elephant & Service Operations: Best practices to modernize your IT

Presented by

Troy DuMoulin, VP, Research and Development, Pink Elephant & Suzanne Tylka, Product Marketing Manager, ServiceNow

About this talk

In this Pink Elephant and ServiceNow® webinar, you’ll learn Service Operations best practices on how you can expand IT services while reducing costs. Thousands of organizations are realizing the benefits of ServiceNow Service Operations adoption by:  - Delivering scalable IT services and operations on a single cloud platform  - Automating core services and operations processes  - Gaining visibility of resources, applications and assets with context Typical use case outcomes include increasing agent productivity by 30%, resolving incidents 33% faster and determining major outages 25% faster. Learn more about how you can start reaping these benefits yourself.
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ServiceNow IT Service Management and IT Operations Management solutions allow organizations to automate and optimize technology service operations to expand services, delivering high quality employee experiences and driving operational resilience, all with significant reduced costs and less risk.