Beyond the hype: AI and GenAI from ServiceNow

Presented by

RJ Jainendra, VP and GM, ITSM, Paul van Nistelrooij, Director, Product Marketing, and Aaron Zuber, Global Area VP, ServiceNow

About this talk

For years, ServiceNow has been investing in AI and Gen AI for Service Operations (ITSM and ITOM). These investments are automating incident routing, identifying anomalies, providing assist recommendations, and predicting and preventing service disruptions. During this webinar, Beyond the hype: AI and Gen AI from ServiceNow, discover how ServiceNow can help your organization reimagine IT service and operations through AI-enabled workflow automation. You’ll learn: -The value of AI and Gen AI to the enterprise -Key AI and Gen AI use cases from ServiceNow -How to move ahead on your AI and Gen AI journey
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