3 strategies to automate IT for digital business success

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Presented by

Bruce Randall, Head of Service Operations, ServiceNow & Erica Spinoni, Senior Research Analyst, IDC

About this talk

o IT's digital strategy serves as a foundation for the business' digital strategy. And this foundation has never been more critical to the digital future every organization craves. Likewise, while most IT organizations have created a lot of automation, a truly automated IT foundation leveraging digital workflows and AI - that supports business success - is still a dream for many. Yet this IT foundation will empower employees, make your staff more productive and unleash more innovation, so it’s a dream worth pursuing. Please join us in this webinar, where your ServiceNow and IDC hosts will use recent market research to help you baseline your IT automation journey. We will also outline three key strategies you can begin today to help you take the next steps towards the automated IT foundation you need.
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