Presented by
Charlie Steiner, Sr Product Marketing Specialist, ServiceNow & Darla Wolf, Digital Employee Experience Director, Coursera
Do more with less: How AI automation and generative AI maximizes your IT productivity
About this talk
The pressure to deliver more with fewer resources is constant, especially across today's IT landscape. This session will provide practical insights into leveraging AI within ServiceNow ITSM to enhance IT productivity and enable a more forward-thinking, efficient IT operation within your organization. Key learnings include:
- Harnessing AI for automating routine IT operations
- Predictive AI techniques for a proactive approach in IT incident management
- Empowering IT teams to focus on strategic, business-impacting initiatives
Turn IT complexity into strategic advantage
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Simple stories. Unified solutions. Human-centered outcomes.
Enterprise IT has never been more complex, and most organizations can't see half of what's running. AI experiments scattered everywhere, data siloed across disconnected systems, security protecting what they can barely track. Learn how leading organizations are unifying IT services and operations, AI orchestration, and security to create true visibility across their entire environment. Because in a hyper-complex world, there's nothing more sophisticated than simplicity.