The best IT Gen AI outcomes need context. Your CMDB is a start.

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Presented by

Mark Bodman, Outbound Product Manager, data foundations, ServiceNow | Victoria Lo, Outbound Product Manager, ITOM AIOps, ServiceNow | Michael Hansen, Sr. Product Marketing Manager, CMBD, ServiceNow

About this talk

Watch now to unlock the full potential of GenAI using ServiceNow’s CMDB context. In “The best IT GenAI outcomes need context. Your CMDB is a start,” you’ll learn how curated data and service context drive powerful GenAI outcomes without the need for vast data sets. We’ll take you through ServiceNow’s cutting-edge strategies and new features, demonstrating why partnering with us is essential for optimizing GenAI initiatives. Our experts will show you: - How to show GenAI value quickly in tech service ops - How data quality and automation yield big dividends - Why data management is key to GenAI success - Get practical insights for optimizing business outcomes with GenAI.
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