Delivering on the CX Promise

CX is increasingly becoming how customer focused companies win. To achieve this, organizations must connect a daunting mix of data, applications, systems and people through a broad mix of workflows and business processes. In this webinar Dell Boomi Solutions Architect Manager, Andrew Zeon will discuss how to successfully connect and unify all these elements to enable organisations to become masters of integration. We will also explore how to link CX with existing core business operations to deliver on the promise of a connected customer experience. Andrew has over 15 years’ experience in enterprise software sales for large software vendors. Andrew has mainly been focused on selling integration, SOA, Business Process, Big Data, Analytics and IoT solutions for customers that range from large top tier customers to SMBs, he directed at a technical level, high value sales engagements with clients in government, banking & finance, telecommunications, logistics, manufacturing, retail and education both in Australia/NZ and Asia Pacific Japan. Now with Dell Boomi working as Solution Consulting Manager for Australia and New Zealand, he is helping customers transform from traditional on-premise solutions to adopting cloud technologies.