An era of personalisation and connected communities in the face of uncertainty.

This session is presented by: Nigel Nisbet, Enterprise Solutions Manager, Asia Pacific and Japan, Boomi Danijel Andric, Interim CIO, Australian Red Cross By optimising people, processes and technology we can do more with less, connect communities and empower employees. Answering the needs of customers, stakeholders and citizens drives efficiency, improve resources and lay a fertile foundation for growth. Join Danijel Andric, Interim CIO at Australian Red Cross and Nigel Nisbet, Enterprise Solution Manager APJ at Boomi as they chat about the challenges IT leaders have faced recently, and how the Australian Red Cross used technology to overcome them. Learn the tech investments that made the biggest impact for the not-for-profit and how they ensure cost efficiency while optimising for a strong customer experience.